Broken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.

As soon as I walked in the door As soon as I walked in the door, several people offered to help me. The lady that waited on me looked at my granite sample, knew exactly what it was, looked it up on her computer and immediately took me out into the yard and showed me three different sets of slabs. I picked the one I wanted and with in only a few minutes the paper work was done and I was on my way. Great bunch of knowledgeable, helpful, and friendly people.

AWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.

Super helpful! Super helpful! Great selection of items, extremely helpful employees. We went to a number of similar stores the same day, and Architectural Solutions was by far the best. For tile, we loved how there were so many different types of tile actually installed on the floor, and the fact that there was a map available identifying what each product was. For slabs, the sheer selection was much larger and more comprehensive than any other store we went to. And as mentioned, everyone who helped us was very friendly and effective. Thank you!

Happy Homeowners We were sent to Architectural Surfaces by our Contractor to select slabs for our outdoor kitchen project. The entire experience was perfect. Their showroom and warehouse are TOP NOTCH. The experience was highlighted by the way we were treated the moment we walked in the door. Kk treated us like we were her direct customer and was the perfect balance of helpful while also letting us take our time to look at slabs.