customer
GBExcellent Warehouse Setup! The checkin, sample selection and warehouse walkthrough process was much more organized and easier to navigate than other surface companies. Showroom was spacious along with the warehouse to view the slabs, which helped to see the product! Jack was also very helpful and polite.
Pam Lyon
GBAWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.
Tim & Mary Bogs
GBHelpful and experienced! We were greeted and welcomed. My husband and I had not clue what we were walking into, and the gals at Architectural Surfaces made our experience so easy. We were guided and helped in making our decision. We would HIGHLY recommend their services!
Tim P
GBBroken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.
Diane Hamrick
GBBest of the best Your show room is appealing and welcoming. The numbers and alphabets in the stock room are most helpful to compare slabs. A few areas needed more light. Impressive is that you have cabinet and room color samples. The work sheets were most helpful. No other location offered these services. Best of all was Volanda's welcoming and outgoing personality. She is knowledgeable, patient and answered all our questions. I told my friend about my positive experience at Architectural Surfaces.