Large showroom with great displays The showroom was large and the displays did a great job of showing the stone and quartz used on counters and floors. What was most helpful was being able to look at the quartz in large formats in the warehouse. It helped us decide which quartz to select for our bathroom remodel. Also, the gentleman was very informative. We loved the "honed" quartz but were afraid of using it instead of the "polished" version. He alleviated any concerns we had.

Knowledgeable associates Both associates were friendly, professional, and knowledgeable. I drove over an hour to look at one slab. There were 5 of that color, all covered in plastic wrap with large words written across it. I found it extremely difficult to see the true pattern and characteristics of the stone.

Yolanda was excelllent,went over and… Yolanda was excelllent,went over and above helping us. We decided on one choice but liked another we thought out of our price range. She suggested getting an estimate anyway,we called the next day to see if it was still available and she’d already tagged it just in case!!! So thoughtful of her. have recommended her to several friends who are considering a remodel!

Broken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.

AWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.