patricia larry kusan
GBYolanda was excelllent,went over and… Yolanda was excelllent,went over and above helping us. We decided on one choice but liked another we thought out of our price range. She suggested getting an estimate anyway,we called the next day to see if it was still available and she’d already tagged it just in case!!! So thoughtful of her. have recommended her to several friends who are considering a remodel!
Shannon Hofmann
GBKind, Knowledgeable, Helpful What a lovely company. I was privileged to work with the designers (Maudie & KK) who went above and beyond to listen to my needs and help me brainstorm choices for my entire project. They, along with the whole team, are professional, experienced, intelligent, and kind. It was a pleasure working with this company and I will come back to them for future projects.
Pam Lyon
GBAWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.
Diane Hamrick
GBBest of the best Your show room is appealing and welcoming. The numbers and alphabets in the stock room are most helpful to compare slabs. A few areas needed more light. Impressive is that you have cabinet and room color samples. The work sheets were most helpful. No other location offered these services. Best of all was Volanda's welcoming and outgoing personality. She is knowledgeable, patient and answered all our questions. I told my friend about my positive experience at Architectural Surfaces.
Tim P
GBBroken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.