Tim P
GBBroken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.
Diane Hamrick
GBBest of the best Your show room is appealing and welcoming. The numbers and alphabets in the stock room are most helpful to compare slabs. A few areas needed more light. Impressive is that you have cabinet and room color samples. The work sheets were most helpful. No other location offered these services. Best of all was Volanda's welcoming and outgoing personality. She is knowledgeable, patient and answered all our questions. I told my friend about my positive experience at Architectural Surfaces.
Pam Lyon
GBAWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.
Sheila Perry
GBAwesome service & product Tarahgee was absolutley wonderful, she allowed us to walk around to view all the many choices before checking on us. The atmosphere and the product choices were awesome. We ask to see additional product and the gentleman..I cannot think of his name, but he did not hesitate to oblige, and he was off. If you don't find what you want in there it probably can't be found. True customer service. Im sure you are going to be blown away with the service & product. Visit them before making your selection.
Tyler
GBSuper helpful! Super helpful! Great selection of items, extremely helpful employees. We went to a number of similar stores the same day, and Architectural Solutions was by far the best. For tile, we loved how there were so many different types of tile actually installed on the floor, and the fact that there was a map available identifying what each product was. For slabs, the sheer selection was much larger and more comprehensive than any other store we went to. And as mentioned, everyone who helped us was very friendly and effective. Thank you!