Great Experience at Architectural Surfaces We were greeted by Yolanda, who was amazing in every way. She was cheerful, efficient and helpful. You don't find such a wonderful attitude often in today's world. Also, the showroom and warehouse are well laid out and clean. We thoroughly enjoyed our experience!

Well done! Upon arrival, it was clear that this facility was clean, organized and had high quality stone slabs. Carie helped us tour all the different stones, and selections available. She was very knowledgeable and patient helping us through the process. Would not hesitate to work with her again and Architectural Surfaces. Recommend it!

AWESOME Customer Service, Products! Your customer service, Katlin, made our experience great!! She was very knowledgeable, absolutely knew the products, and she was an angel to work with. It was also AWESOME to see so much product in the warehouse - it really helped to look at the similar slabs we were interested in which in turn enabled us to see the differences better.

Broken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.

Excellent Warehouse Setup! The checkin, sample selection and warehouse walkthrough process was much more organized and easier to navigate than other surface companies. Showroom was spacious along with the warehouse to view the slabs, which helped to see the product! Jack was also very helpful and polite.