Vicki S
GBKnowledgeable associates Both associates were friendly, professional, and knowledgeable. I drove over an hour to look at one slab. There were 5 of that color, all covered in plastic wrap with large words written across it. I found it extremely difficult to see the true pattern and characteristics of the stone.
D.G.
GBWell done! Upon arrival, it was clear that this facility was clean, organized and had high quality stone slabs. Carie helped us tour all the different stones, and selections available. She was very knowledgeable and patient helping us through the process. Would not hesitate to work with her again and Architectural Surfaces. Recommend it!
customer
GBExcellent Warehouse Setup! The checkin, sample selection and warehouse walkthrough process was much more organized and easier to navigate than other surface companies. Showroom was spacious along with the warehouse to view the slabs, which helped to see the product! Jack was also very helpful and polite.
Tim P
GBBroken business model … This is a nice place with a great selection. The staff is helpful to show you options and explain the materials. The business model is simply stuck in the past. We wasted too much time dancing around pricing and how to make selections fit in our budget. Pricing shouldn't be a mystery and competitors have figured this out. This pricing model burned unnecessary time and would add trips/visits back for both parties. We would be forced to wait days for our fabricator/builder to get and turn around the pricing AND confirm inventory. If the pricing or inventory is not a fit, we have to go back. It shouldn't be this hard to spend $50,0000.
Phil T.
GBHappy Homeowners We were sent to Architectural Surfaces by our Contractor to select slabs for our outdoor kitchen project. The entire experience was perfect. Their showroom and warehouse are TOP NOTCH. The experience was highlighted by the way we were treated the moment we walked in the door. Kk treated us like we were her direct customer and was the perfect balance of helpful while also letting us take our time to look at slabs.