Philipp Eduard
DEThank you! I wanted to take the opportunity here to thank the team for their excellent job of resizing my signet ring. This ring is significant to me and I am more than happy with the outcome. Props also to the customer service for enduring my many questions.
sarah
USExceptional Customer Service & Design I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.
Valeria Enciso
USAmazing Quality, Service, and experience I was searching for a quality place to get a necklace gold plated. This necklace is very sentimental and I was very critical of where to take it. I found By Vive and had a call with them that layed out the process, timeline, and care they would provide. I got it back in a week and a half and I was amazed it looks amazing. I will certainly be using their services in the future and would recommend their gold plating to anyone.
Lucas Colburn
USBY VIVE Watch Repair BY VIVE gave me peace of mind when sending in my watch for repair. With this being such a meaningful timepiece to me, BY VIVE quickly erased my fears by taking great care and handling of my watch with the utmost professionalism. Communication was never lacking and the repair was done with no issues at all. I cant speak highly enough of BY VIVE and will only be using them for all my jewelry repairs in the future.
Amar Patel
USMy New Go To For Jewelry Needs I had been wanting to fix a gold chain for months but not knowing the industry I didn't want to take my sentimental piece just anywhere. By Vive saved the day. Their team radically transformed my jewelry repair experience. They took care of communicating with the jeweler and negotiating a fair price. Fast and high quality, not even stressed for if something breaks again I know exactly where to go.