Thumbs up To be honest, I debated whether or not to give this company a 5 star review. I decided to give four stars because they did suggest a change once they received my ring in person. HOWEVER, they called me right away and explained why they recommended a different repair. Apparently after looking at the ring, the goldsmith said that while he could do a simple solder and fix the bottom of my band, he really recommended that the bottom half of the ring (shank) be replaced.

While it is not the most expensive… While it is not the most expensive thing I own, my engagement ring is by far one of the most sentimental things I have. Having moved all over, I did not know where to get my ring fixed locally. I could tell that one of the stones was becoming loose and wanted to get it taken care of quickly. I sent a few photos in and received a quote within a few hours. Jesse at By Vive explained how the process would work and specifically what would be done during the repair. I am so happy I found this company and will definitely be using them again. Thank you!

An amazing experience! I couldn’t be happier with my experience with By Vive! Jesse and the team were helpful, trustworthy, and kept me informed throughout every step of the process and the results were flawless. After months of thinking about getting a ring resized, I’m so glad it was able to finally get it done so quickly and with minimal effort on my end. I’d recommend By Vive to anyone!

Amazing customer service and quality work! The customer service received by Relux(Vive) was phenomenal! From the quick quote to delivery Jesse kept me informed. The work done was also excellent, they fixed my ring without issues and cleaned it. It looks amazing and so happy I get to wear it again! Highly recommend!

Truly impressive experience Truly impressive experience. I rarely review anything, but am happy to review these guys. Process was smooth, great communication and easy, and the work they did on what I sent in exceeded my expectations and the price was very reasonable. Would recommend them highly to anyone.