John Pitschi
GBHands down the best. Not only can you count on very high quality products but also top notch customer service. Don’t hesitate to use Colourlock for your next project. Have a question, call them, they answer and will guide you through the process. Fast order processing and shipping too! Very very happy!
Connie D
GBRefreshing and repairing Lazy-Boy leather recliners I purchased your Colourlock products to repair and refresh a pair of matching Lazy-boy leather recliners. My husband is a big guy and the chairs were looking really worn. One had a rip where his elbow sits in the arm. I absolutely love your products and the wonderful results achieved. The training videos on your website and You-tube We’re very helpful and made me feel like it was something I could do. Now I’m Ready to take on refreshing my daughters sofa.
Stuart Hendry
GBThe best leather care products I've tried Have tried many leather cleaning and care products. For me, on grained or smooth, premium, perforated leathers , Colourlock is the best. Excellent cleaner. Sealer/protectant works really well (even with indigo blue denim on smoke white merino leather. Any orders placed are dispatched quickly. Excellent products, first class service.
Daniel Owen
GBVery bad customer service. Very bad customer service. Ordered and 6 days later it's still not dispatched. I gave up and ordered elsewhere. But they refuse to cancel and still saying "order will be passed to shipping" Just ignore all the content of my emails. Just keep repeating the same stuff. I complained about the time to ship and lack of comms and to cancel my order. The response: "thanks for your message, its going to be passed to our shipping soon". No apology. No recognition of my request to cancel. And now had about another 2 emails still saying "Passed to shipping soon" even though each time i tell them to cancel Raise a charged back with paypal. Had enough. Don't rely on them delivering in any kind of decent timescale. And don't rely on their support even replying a) in a timely manner or b) even reading your emails. They've had plenty of time to sort this, but they don't care.
Anthony
GBSuper service easy purchasing and delivery and followup were great. We knew the status or the product delivery always. Great product for touch-up on our Lazy-Boy leather couch Easy and the amount needed and what is in the tube is perfect to achieve desired covered scratches and worn leather restoring color and vibrancy with some leftover for any other needed help.