Promised my friends I would do this. I wish I didn't have to have this but I promised my friends I would do this for their peace of mind. I found the equipment a bit unwieldy. Have only one place in my home where I have the proper connections available. It would be nice if they weren't so large. They are supposed to be where you can talk to the operator if you push the button but this is in a room that I don't use so hope that silence will get their attention. Was happy with the discount for paying a full year at once. And the folks I've dealt with on the phone have been very helpful.

I had an equipment problem and one very pleasant discussion resolved it. Minor problem but easily resolved.

My mother's Medical Alert System. My siblings and I bought the Alert system for our mother for our own peace of mind. My mother is very conservative and would never have purchased it for herself even though she lives alone. I tested it myself in and around the house when we got it and was very pleased in its coverage. Medical Alert regularly check to see it is operational and recently replaced the entire system because they were not satisfied with its performance. We did not detect any problems at all. The system does what we wanted in that we know our mother will be able to get any needed assistance should she need it by pushing a button on her necklace.

It works at the next door neighbors house I have seen many commercials about elderly people falling and couldn't get up. My dad suddenly became one of these elderly folks after being traumatized by a fall. I started by calling several companies not realizing there were several that had a system. I got a customer service sales lady that was very helpful. The one special selling point was the range, which worked all around the house and yard. So far so good. Dad and I feel safer and at ease now.

It worked right the first time So far the ordering of the Life Alert button has been smooth as silk. They were quite professional on the phone, sent a confirming email immediately, I got the equipment on the timing they said, installed same, ran the test to see if it worked and it did. No hassles. This is our first day of using it.