It works at the next door neighbors house I have seen many commercials about elderly people falling and couldn't get up. My dad suddenly became one of these elderly folks after being traumatized by a fall. I started by calling several companies not realizing there were several that had a system. I got a customer service sales lady that was very helpful. The one special selling point was the range, which worked all around the house and yard. So far so good. Dad and I feel safer and at ease now.

I am well satisfied with Medical Alert I am very happy with Medical Alert, I have used them twice now & they come with in a very few minutes. They are always gentle & kind & help my husband & I get back on our feet. Thank you

Promised my friends I would do this. I wish I didn't have to have this but I promised my friends I would do this for their peace of mind. I found the equipment a bit unwieldy. Have only one place in my home where I have the proper connections available. It would be nice if they weren't so large. They are supposed to be where you can talk to the operator if you push the button but this is in a room that I don't use so hope that silence will get their attention. Was happy with the discount for paying a full year at once. And the folks I've dealt with on the phone have been very helpful.

''OUTSTANDING'' 10Plus stars!! We brought the unit for mom caused she's up in age now, we reserached many care alert systems, Her doctor reckmended medical care alert as one of the best, So we went with it. The set up was easy, the techs were very knowledgeable, and help full. Acouple of weeks after she got the unit, she accidentley bumped it while doing dishs. A tech notifed her within secounds, ask her if she was ok, and if she needed medical help. She was so suprised at this, Now she feels safe haveing this with her 24-7. Thanks Med Alert.

I had an equipment problem and one very pleasant discussion resolved it. Minor problem but easily resolved.