Teri Voss
GBThe entire process was handled in an extremely friendly, professional manner. The entire process was handled professionally, and with great courtesy as well as respect for property. Sandra did an outstanding job assessing my needs, and providing a plan for my services. Austin was at my home for 14 hours, without leaving for any kind of break. He worked the entire time, and found great solutions to some very challenging architectural issues with the house. Anthony was here for a portion of the evening, and also did an excellent job of solving some challenges! Both of these young men were beyond courteous and polite. Totally positive experience, and I absolutely recommend Alert 360.
Duncan Waldrop
GBAlarm sophistication perfectly suited… Alarm sophistication perfectly suited our detailed needs. Sales, install, training and support has gone better than imaginable. Minor refinements were brought to our attention that really puts the 'frosting on the cake'. Telephone response and support is so fast, it could not be better. With my moderate experience, that is really saying something. Never again back to the other large companies.
Jonathan Green
GBHorrible company Horrible company, after my previous vendor "sold" me to this company I tried to cancel and got the run around ultimately being told that I have to send in an email request to cancel, on the 22nd and they would still charge me for the next month!!! wow
Tracie E. Englen
GBI am a very happy customer with Alert… I am a very happy customer with Alert 360 Home Security. They are so very quick about calling when your alarm goes off. I have used several other companies in the past however never had the quality service that Alert 360 has shown. The representative that I use is Danny Holland. Danny really cares about his customers and their security needs. He is not pushy at all. He is very knowledgeable about how to set up your system to give the most coverage without all the usual scare tactics most companies use to get your business and sell you a lot of extra things you really may not need. I have already and will continue to recommend my family and friends.
Luke Van Hoose
GBI have been using alert 360 I have been using alert 360 for over a year now. Stephen or Steven, not sure how it's spelled, has been my tech and came out to my home on several occasions due to me adding cameras, etc. Wonderful customer service and everything you'd expect from a company you are doing business with.