Great experience, Great technicians !! Great experience, Joel was professional, personable and efficient. He answered our questions thoroughly and to the degree necessary the gives the responses we needed. Our system was enhanced with an additional equipment. He ensured all critical sensors and zones were verified and working. No issues after more than 15 hrs with this company. I would call and request this particular technician again if needed.

Technician called an offered to come 1… Technician called and offered to come 1 hour earlier than timeframe expected. He showed up changed out 2 cameras, was very informative and helpful. He was here less than an hour and I was able to have a free afternoon. Excellent service!

Great Customer Service We have been very pleased with the customer service provided by your technician Minh. He replaced our electronic front door lock after we were getting false “low battery” email messages from Alert 360.

The gentleman that came was very… The gentleman that came was very knowledgeable and courteous. He diagnosed my problem, fixed the difficulty and showed me how to proceed in the future. Besides being early for the appointment, it only took him 15 minutes to correct. In my book that is a definite 5

360 installer fantastic! My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was extremely patient with our questions and made absolute certain that we were well informed & comfortable before leaving. Although he was very efficient with his time, we never felt rushed....and believe me, we asked A LOT of questions! We're so excited that we finally have a security system that addressed all of our concerns and needs.