The gentleman that came was very… The gentleman that came was very knowledgeable and courteous. He diagnosed my problem, fixed the difficulty and showed me how to proceed in the future. Besides being early for the appointment, it only took him 15 minutes to correct. In my book that is a definite 5

Frank, the most knowledgeable installer for our home security system ever! Frank was the most knowledgeable Technical Service persons I have met dealing with Security Systems. He did an outstanding and professional job installing new equipment and was very detailed in his explanations. He insured and checked that ALL sensors were working before he left. He even noticed that the Smoke Detector was incorrectly installed by previous technicians. He answered all our questions and I am completely satisfied with the job he did for Alert 360. Highly recommended!

Professional & thorough!!! John Hutson leads a great crew at Alert 360 and they did an amazing job in securing my new new home. Arthur and the technicians were very good about explaining everything thoroughly, slowly and they were very kind and clean. Their alarm system is one of the best and is comprised of many options in which I took advantage of all. I know should I have any questions or concerns that they are available. Thank you Alert 360

Great Customer Service We have been very pleased with the customer service provided by your technician Minh. He replaced our electronic front door lock after we were getting false “low battery” email messages from Alert 360.

Horrible company Horrible company, after my previous vendor "sold" me to this company I tried to cancel and got the run around ultimately being told that I have to send in an email request to cancel, on the 22nd and they would still charge me for the next month!!! wow