Professional & thorough!!! John Hutson leads a great crew at Alert 360 and they did an amazing job in securing my new new home. Arthur and the technicians were very good about explaining everything thoroughly, slowly and they were very kind and clean. Their alarm system is one of the best and is comprised of many options in which I took advantage of all. I know should I have any questions or concerns that they are available. Thank you Alert 360

The entire process was handled in an extremely friendly, professional manner. The entire process was handled professionally, and with great courtesy as well as respect for property. Sandra did an outstanding job assessing my needs, and providing a plan for my services. Austin was at my home for 14 hours, without leaving for any kind of break. He worked the entire time, and found great solutions to some very challenging architectural issues with the house. Anthony was here for a portion of the evening, and also did an excellent job of solving some challenges! Both of these young men were beyond courteous and polite. Totally positive experience, and I absolutely recommend Alert 360.

Technician called an offered to come 1… Technician called and offered to come 1 hour earlier than timeframe expected. He showed up changed out 2 cameras, was very informative and helpful. He was here less than an hour and I was able to have a free afternoon. Excellent service!

The gentleman that came was very… The gentleman that came was very knowledgeable and courteous. He diagnosed my problem, fixed the difficulty and showed me how to proceed in the future. Besides being early for the appointment, it only took him 15 minutes to correct. In my book that is a definite 5

Great Customer Service We have been very pleased with the customer service provided by your technician Minh. He replaced our electronic front door lock after we were getting false “low battery” email messages from Alert 360.