Eric Bermingham
GBI have a bank of three heat pumps right… I have a bank of three heat pumps right outside of my bedroom/office window which are noisy. It made sleeping and working in the room difficult. The Indow inserts, combined with padded drapes, make sleeping and working significantly easier. The step-by-step process was relatively simple, and the sales rep, Brian, was helpful. Thank you Indow!
Kathleen
GBThis fall I ordered and installed five… This fall I ordered and installed five Indow Window inserts in my bedroom. Last winter (without my inserts), during the coldest of days I had my wall heater unit set near 80 degrees F, the windows were covered with ice, and I was still cold inside my room while wearing a heat and heavy wool sweaters. Last night's temperature reached -9 degrees F, and strong wind gusts chilled conditions further. I had my heater unit set to 69 degrees F, the windows had minimal to no frost formation, and I was comfortable walking around my room without a hat and only a light sweatshirt. Wonderful! Easy to place, great customer service and minimal/no impact on the architectural integrity of my 1824 home (approved by my state's historic society for use). Hands down best purchase of the year. Thank you Indow Windows!
Amanda
GBDid absolutely nothing Did absolutely nothing. We can't return as the company offers ZERO garentee which should have been a huge red flag. There is no help provided by the company what so ever. Huge scam that means we are out a lot of money and still dealing with so much traffic noise making our house inhabitable. Save yourself the hassle and go with a company that stands behind their product and can provide a solution.
Matt A
GBCut bedroom decibel level in HALF. Impressed. 5 stars for a great product. I live next to a busy highway and it's been incredibly disruptive to my sleep. Indow has cut the decibel level in my bedroom by HALF. Impressed. My only gripe: Shipping took about a month, and instead of just saying "shipping takes a month" (which I would have been completely fine with) the company auto-sends an email after purchase saying "We have worked hard to absorb the supply chain issues that have affected the entire world". This is unprofessional and annoying and as dated as listing your pager number on a business card or fax number on your website. Companies need to stop blaming acts of God for your poor customer service department or slow response/delivery times. Deal with things out of your control, and stop making excuses because of them. (Especially THREE YEARS later)
Chris Graeff
GBWorth it Circa 1860s house with circa 1980/1990s windows. We ordered 14 inserts for entire home, and they made major impact on drafts and overall temperature control. Had fit issue due to one quirky window frame, and company sent replacement TWICE until it was right. Fantastic customer service, seriously. Got the standard inserts, not the noise-dampening ones, and while not the primary goal, have certainly noticed significant difference in outside sound reduction, as well. Not cheap, but waaaaaay cheaper than 14 new windows in an inflated market with some questionable workmanship right now, too.