Mike McGinnis
GBGreat features/great price Fortress has the same or better features as ADT, and better than my current company, a small local. While my local company is less expensive,it does not offer the 4G and were not very responsive to my issues. Friendly staff and knowledgeable installer make this an easy choice.
Phyllis in Texas
GBTheir first class customer service is immeasurable. Here is a company that shows dedication to the Customer whether you are at home or visiting abroad. That speaks volumes for me. I have established a special relationship with staff and they have not disappointed. They are pleasant and dependable with response time to queries that is quick. The times that I erroneously opened a door with disarming, along with rapid response, I liked their detail to accuracy by requesting rather than repeating your security info. I feel very comfortable and secure with this company.
Brian Kujak
GBGreat Knowledgable Customer Service Customer Service Rep Robert did a great job explaining the differences between their equipment and the competitors. They worked with me on the budget, that I had, to drive down the cost but still have great home security. So far I am very happy and pleased with all Fortress representatives. The technician Greg, was super prompt, they worked around my busy work schedule and were able to install all necessary equipment timely.
Richard
GBGood service and good follow up I have had little or no interaction with Fortresss Security, other that through false alarms and this is the way I like it. When we have a false alarm, they always call to make sure. They call all numbers until they speak to someone, then alert the police.
Tracy
GBThe follow up was AWESOME The follow up was AWESOME. NOT your typical service provider these days! Installed system @ our business then complete walk through and review of what we just received. Loved the personal touch and concern of all involved. All involved w/ Install went above and beyond. Thanks Fortress!