Deceivers I have had an ongoing battle with Fortress Security for almost 6 years now. Customer service is best described as in America - YES, but for the most part they may as well be offshore in India, or the Phillipines. Now they have "My Alarm Center" doing the work, even though I have a contract my rates are subject to constant nickel and diming the customer each time its termed " surely you will understand the necessity of this small additional fee" - BE WARNED ! When my contract is up for renewal - I am cancelling completely. Try ADT instead far more reliable And trustworthy

A few months back I contacted customer… A few months back I contacted customer service to have a sensor replaced and said that a replacement would be sent to me. It was never replaced that is a disappointment because I do like this system but if they don’t care to replace faulty sensor then I will not have to replace the system with a different brand. I have even had this 6 months before the sensor went bad.

Honest and responsive staff. 'Round the clock response. My family has been w/ Fortress Security for over 12 years. The installation for our home went flawless, technicians and staff are well trained and respectful. They recently upgraded our older system to an home automation system with touch-screens. I priced this with other comp who knocked on my door and even after so man y years their pricing was still most competitive.

Great features/great price Fortress has the same or better features as ADT, and better than my current company, a small local. While my local company is less expensive,it does not offer the 4G and were not very responsive to my issues. Friendly staff and knowledgeable installer make this an easy choice.

The follow up was AWESOME The follow up was AWESOME. NOT your typical service provider these days! Installed system @ our business then complete walk through and review of what we just received. Loved the personal touch and concern of all involved. All involved w/ Install went above and beyond. Thanks Fortress!