Great Knowledgable Customer Service Customer Service Rep Robert did a great job explaining the differences between their equipment and the competitors. They worked with me on the budget, that I had, to drive down the cost but still have great home security. So far I am very happy and pleased with all Fortress representatives. The technician Greg, was super prompt, they worked around my busy work schedule and were able to install all necessary equipment timely.

Great Upgrade Experience Have been with Fortress since 2009 with no issues. Decided to upgrade and add CCTV recently. Had a knowledgeable tech who made it a great experience. Great service and reasonable prices--what else could one possibly want!

Fortress is your name, and protection is your game! When first approached by Fortress Security, back in 2004, I never imagined it would be so over-whelming and helpful to have this kind of tool to use to be protected from outsiders. It has been a wonderful almost ten years and I don't regret one day of it.

Good service and good follow up I have had little or no interaction with Fortresss Security, other that through false alarms and this is the way I like it. When we have a false alarm, they always call to make sure. They call all numbers until they speak to someone, then alert the police.

A few months back I contacted customer… A few months back I contacted customer service to have a sensor replaced and said that a replacement would be sent to me. It was never replaced that is a disappointment because I do like this system but if they don’t care to replace faulty sensor then I will not have to replace the system with a different brand. I have even had this 6 months before the sensor went bad.