Fortress Security

2000 E Randol Mill Rd Ste 611, 76011-8208, Arlington
image
4.15
Based on 20 Reviews

5

70.00%

4

10.00%

3

0.00%

2

5.00%

1

15.00%
About Fortress Security

From basic home monitoring to fully-customized security systems, Fortress Security provides 24-hour rapid response for your home or business. For the safety of your family or the security of your business, we have an interconnected network of multiple central stations which are equipped with the latest telephone, computer, and back-up power systems available to ensure total uninterrupted service to our customers.

Tags
Contact Info

You need to Login first to submit your review.

image
Lindsay Nickell
GB

Under promised and over delivered!!! I will never use anyone else!!! I used to work for a builder and Fortress was our security "trade" of choice!!! I see why now. I have dealt with them on a personal level multiple times and they take care of me!! My security is their first priority. Our technician was so professional and the ladies managing my account know what they are doing and how to make a customer happy!!! Thank you Fortress for taking care of my family!!!

image
Michael Jackson
GB

Finally feeling safe as a bug in a rug!!!! Robert was salesman and he did everything that he could to help me get my new security system. He did frequent follow up calls to make sure I had all of the information I needed to make a decision. He answered all of my questions and explained all of the terms to me and helped me the best he could as far as I know.The technician showed up to my home and installed my new security system did a good job his name was Jeff.

image
Krisi Miller
GB

Excellent Product and Service Over the years, I have had several security companies for both my home and for business. Fortress Security has been the only company the does what they say they will do and is quick to respond if service is needed. And their prices are great with no surprise costs on their invoices. I highly recommend Fortress Security for both home and business.

image
Willette
GB

Money Hungry I no longer have my home but you still take money out my account because I signed a contract that I didn't know I signed when I first moved in my home.

image
James
GB

NOT AT ALL HAPPY We have used fortress for over 9 years. We had Fortress come out to our house to upgrade our system about 2 years ago. The reason we requested the upgrade was because we were going from a land line to a wireless home phone. Once we upgraded the system our monthly service charge went up. However almost 2 years later--we are paying for service--but have not been monitored since the upgrade. The conversation with Fortress is that they have to come upgrade our system so that it will be compatible with Wireless phone service. We have tried on multiple occasions to cancel the service--but to no avail, we have not been able to do so and so they continue to auto debit our account. EVERY SINGLE TIME I CALL... the new customer service representative say- Yes I see the notes--we were supposed to escalate this to management. But time and time again--that is where it ends. Everything is great--as long as you don't have a problem--then-- there is NO ONE to resolve it.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow