The follow up was AWESOME The follow up was AWESOME. NOT your typical service provider these days! Installed system @ our business then complete walk through and review of what we just received. Loved the personal touch and concern of all involved. All involved w/ Install went above and beyond. Thanks Fortress!

Money Hungry I no longer have my home but you still take money out my account because I signed a contract that I didn't know I signed when I first moved in my home.

Long time customer I’ve been a customer of Fortress Security 3xs - they installed my 1st home alarm @19 yrs ago when they first started, then in my 2nd house @10 yrs ago, and again today upgraded my system. They use the best state of the art equipment & their customer service and installers provide excellent customer service. I Highly recommend Fortress Security since it’s a great company that truly cares and listens to their customer’s needs.

Their first class customer service is immeasurable. Here is a company that shows dedication to the Customer whether you are at home or visiting abroad. That speaks volumes for me. I have established a special relationship with staff and they have not disappointed. They are pleasant and dependable with response time to queries that is quick. The times that I erroneously opened a door with disarming, along with rapid response, I liked their detail to accuracy by requesting rather than repeating your security info. I feel very comfortable and secure with this company.

Deceivers I have had an ongoing battle with Fortress Security for almost 6 years now. Customer service is best described as in America - YES, but for the most part they may as well be offshore in India, or the Phillipines. Now they have "My Alarm Center" doing the work, even though I have a contract my rates are subject to constant nickel and diming the customer each time its termed " surely you will understand the necessity of this small additional fee" - BE WARNED ! When my contract is up for renewal - I am cancelling completely. Try ADT instead far more reliable And trustworthy