Tracy
GBThe follow up was AWESOME The follow up was AWESOME. NOT your typical service provider these days! Installed system @ our business then complete walk through and review of what we just received. Loved the personal touch and concern of all involved. All involved w/ Install went above and beyond. Thanks Fortress!
Phyllis in Texas
GBTheir first class customer service is immeasurable. Here is a company that shows dedication to the Customer whether you are at home or visiting abroad. That speaks volumes for me. I have established a special relationship with staff and they have not disappointed. They are pleasant and dependable with response time to queries that is quick. The times that I erroneously opened a door with disarming, along with rapid response, I liked their detail to accuracy by requesting rather than repeating your security info. I feel very comfortable and secure with this company.
Greg
GBGreat Upgrade Experience Have been with Fortress since 2009 with no issues. Decided to upgrade and add CCTV recently. Had a knowledgeable tech who made it a great experience. Great service and reasonable prices--what else could one possibly want!
Michael Jackson
GBFinally feeling safe as a bug in a rug!!!! Robert was salesman and he did everything that he could to help me get my new security system. He did frequent follow up calls to make sure I had all of the information I needed to make a decision. He answered all of my questions and explained all of the terms to me and helped me the best he could as far as I know.The technician showed up to my home and installed my new security system did a good job his name was Jeff.
Sandra
GBHonest and responsive staff. 'Round the clock response. My family has been w/ Fortress Security for over 12 years. The installation for our home went flawless, technicians and staff are well trained and respectful. They recently upgraded our older system to an home automation system with touch-screens. I priced this with other comp who knocked on my door and even after so man y years their pricing was still most competitive.