A few months back I contacted customer… A few months back I contacted customer service to have a sensor replaced and said that a replacement would be sent to me. It was never replaced that is a disappointment because I do like this system but if they don’t care to replace faulty sensor then I will not have to replace the system with a different brand. I have even had this 6 months before the sensor went bad.

Fortress security. Best value gate contractor of several we've tried. Fortress have been the preferred gate contractor for Capulet square.. simply because we compared price and service with eagle automation, pearly gates, anchor gates and aac( way more expensive ) and found fortress to be the best value and have the most diligent staff. In 2018 they did the safety compliance ( new DFS rules ) upgrades on all four gates ..with four new safety edges . Three hinge guards and a closer and a ram repair for three and a half k and since then the gates have been exceptionally reliable. Other companies will use health and safety fears as an excuse to price gouge but fortress never have. They came in way less expensive than six others invited to quote in 2015 for a new pedestrian gate install and did fine work.

Deceivers I have had an ongoing battle with Fortress Security for almost 6 years now. Customer service is best described as in America - YES, but for the most part they may as well be offshore in India, or the Phillipines. Now they have "My Alarm Center" doing the work, even though I have a contract my rates are subject to constant nickel and diming the customer each time its termed " surely you will understand the necessity of this small additional fee" - BE WARNED ! When my contract is up for renewal - I am cancelling completely. Try ADT instead far more reliable And trustworthy

Under promised and over delivered!!! I will never use anyone else!!! I used to work for a builder and Fortress was our security "trade" of choice!!! I see why now. I have dealt with them on a personal level multiple times and they take care of me!! My security is their first priority. Our technician was so professional and the ladies managing my account know what they are doing and how to make a customer happy!!! Thank you Fortress for taking care of my family!!!

Fortress is your name, and protection is your game! When first approached by Fortress Security, back in 2004, I never imagined it would be so over-whelming and helpful to have this kind of tool to use to be protected from outsiders. It has been a wonderful almost ten years and I don't regret one day of it.