Ammons Roger
GBMy experience with the representative…Prompt and Professional My experience with the representative was very professional and courteous. Had quick answers to my questions.
Julie
GBExceptional! Quick, Polite, and efficient! I couldn't be more satisfied with my experience. Zed provided exceptional customer service. He was polite, easy to understand and quick to resolve my problem with a stolen device. He even patiently listened to me ramble on about my theory. Within a few minutes he deactivated the stolen device and processed a replacement device to be activated and shipped to me at no cost thanks to the insurance. I Look forward to continuing to do business with them in the future!
Mary Ferreira
GBI have dealt with Brickhouse Security… I have dealt with Brickhouse Security for year and just purchased more units. The units have long lasting quality and the phone app is very user friendly. Highly recommend this company and their product. Kellie my sales person is always friendly and gives the best customer service.
lynette todd
GBGreat job My service rep Charlon Galuz was extremely helpful and very professional. I called he assisted me with no hassle or problems. I was on and off the phone in less than 7 mins. That's how you do it!!! Gave me time to do a review!!!
Ben Ganner
GBFailed to cancel, billed me anyway.... Called two months ago to cancel because I no longer required the service. I was offered two free months and I thought W T F I'll have a little fun. I realized two days ago I better check and make sure I'm not going to be a reoccurring bill so I called and all reps were busy and I waited 45 minutes before choosing the option to remain in line but have them call me back, which they didn't. I had already opened a chat with no response for 45 minutes, then at the last minute of closing, sorry we can't cancel on a chat, text, email etc you'll have to call, Yep the same darn number that hadn't called me back yet... Oh, guess what happened today on my digital bank statement? Yep, billed again... They are shady and dishonest...