Eric Fuson
GBI called cannon safe customer service… I called cannon safe customer service over a month ago because the lock won't work and I can't get into my safe. They keep saying to try something else I have tried everything they recommend. Then they say they will send locksmith and turn around and tell me to try the same thing over and over. Cannon does not stand behind their product.
Shannon Hopkins
GBI purchased a Cannon safe a few years… I purchased a Cannon safe a few years ago. I use it for important storage. Here recently I had a issue with it and reached out to Cannon. A rep by the name of Oliver reached out to me on my issues. The issues were quickly resolved by Oliver. I would recommend them again. I firmly believe in customer service and Oliver delivered it 100%. /
Fred
GBCustomer Service was great! I purchased a 49 gun Cannon Safe from an independent dealer. I found that when I unboxed my safe it was damaged and missing parts, even the paperwork. I contacted the Customer Service and Toni R. was fantastic. Toni helped me locate important information and shared with me some important documentation. I found this customer service to be helpful and kind! Thank you!
Luke Lemmenes
GBMy 10 year old safe needed a keypad… My 10 year old safe needed a keypad replacement. Never did i anticipate Cannon sending me one free of charge. Thats a stand up company!
toby roadcap
GBI'm rating my cannon 64 safe on every… I'm rating my cannon 64 safe on every site I can so I can get Cannon to stand behind their warranty and fix my electronics lock that has been broke for 2 months, the electronic lock won't lock and their customer service keeps telling me the parts are on the way. Terrible customer service