Thom West
GBI just chatted with customer service… I just chatted with customer service rep Toni Rodarte and they were very knowledgeable, kind, and courteous. They assisted me as best they could and, when I could proceed no further, found a way to continue our conversation via e-mail.
Eric Fuson
GBI called cannon safe customer service… I called cannon safe customer service over a month ago because the lock won't work and I can't get into my safe. They keep saying to try something else I have tried everything they recommend. Then they say they will send locksmith and turn around and tell me to try the same thing over and over. Cannon does not stand behind their product.
Fred
GBCustomer Service was great! I purchased a 49 gun Cannon Safe from an independent dealer. I found that when I unboxed my safe it was damaged and missing parts, even the paperwork. I contacted the Customer Service and Toni R. was fantastic. Toni helped me locate important information and shared with me some important documentation. I found this customer service to be helpful and kind! Thank you!
Ann
GBAgent was very helpful with… Agent was very helpful with instructions on how to open my Old safe. So thankful!!!
Eduardo Socarras
GBWow wow wow what a great experience it… Wow wow wow what a great experience it was to contact cannon safe via text immediately i was connected with a live representative Toni Rodarte wow I still can believe how easy it was to identify the problem and get it resolved. Thank you very much for such easy going experience. You should get a raise $$$$🙂