Help for second generation customer. I purchased a safe second hand. Functions, but I needed the associated paperwork, and a few of the shelf clips. Customer support emailed the pdf for the literature, and I was contacted by sales that the clips were on the way. Unbelievable great service.

Customer Service was great! I purchased a 49 gun Cannon Safe from an independent dealer. I found that when I unboxed my safe it was damaged and missing parts, even the paperwork. I contacted the Customer Service and Toni R. was fantastic. Toni helped me locate important information and shared with me some important documentation. I found this customer service to be helpful and kind! Thank you!

Wow wow wow what a great experience it… Wow wow wow what a great experience it was to contact cannon safe via text immediately i was connected with a live representative Toni Rodarte wow I still can believe how easy it was to identify the problem and get it resolved. Thank you very much for such easy going experience. You should get a raise $$$$🙂

My 10 year old safe needed a keypad… My 10 year old safe needed a keypad replacement. Never did i anticipate Cannon sending me one free of charge. Thats a stand up company!

I called cannon safe customer service… I called cannon safe customer service over a month ago because the lock won't work and I can't get into my safe. They keep saying to try something else I have tried everything they recommend. Then they say they will send locksmith and turn around and tell me to try the same thing over and over. Cannon does not stand behind their product.