Help for second generation customer. I purchased a safe second hand. Functions, but I needed the associated paperwork, and a few of the shelf clips. Customer support emailed the pdf for the literature, and I was contacted by sales that the clips were on the way. Unbelievable great service.

Wow wow wow what a great experience it… Wow wow wow what a great experience it was to contact cannon safe via text immediately i was connected with a live representative Toni Rodarte wow I still can believe how easy it was to identify the problem and get it resolved. Thank you very much for such easy going experience. You should get a raise $$$$🙂

My 10 year old safe needed a keypad… My 10 year old safe needed a keypad replacement. Never did i anticipate Cannon sending me one free of charge. Thats a stand up company!

What a terrific company Cannon is What a terrific company Cannon is! I bought my safe at a discounted rate from Tractor Supply because it was missing one of the locking bar spindles. When I contacted Cannon about ordering a replacement part, which I thought I would need to pay for, they shipped me a replacement at NO COST. Thank you Cannon and your rep Oliver Canche! I'm a very satisfied customer and guarantee you the next safe I buy will be a Cannon!

Simple easy experience Simple easy experience, to the point and professional. I thought it was going to be a difficult pain but Toni Rodarte took care of me.