Great Service My first alarm company experience with Protect America was not good. I had to install all the components myself while talking to someone over the phone. Two motion detectors that I ordered came in later and did not get properly connected and hence were not even working. The EMS technician repaired two bad sensors and made sure everything was in order. He showed us how to operate the keypad and set up our passcode. He answered all our questions and was very knowledgeable. A stress free experience we were most thankful for.

Loving our new alarm system! I intentionally waited a couple of weeks to write this review. I wanted to use the system a while before posting on here. Brandon was FABULOUS during the install and was always available to answer any questions. The customer service rep at the monitoring service was very professional and made sure the call list order, etc was exactly like we want it. The system is super easy to use and the remote access makes it easy to be sure we are always protected. Thanks Brandon and EMS Alarm Systems!!! Job well done!!

Excellent equipment and service. The technician was ON TIME for the scheduled appointment, completed the work in a timely fashion, educated us on the equipment, I'm happy! Have been a a former home security consultant for years myself this review would total 6 stars. My hats off to Brando Mills, the installer and technician.

Stayed the course to make sure all was well Brandon arrived on time dressed properly for the job. He introduced himself and had company ID visible. We did a brief walk-thru, agreed on the placements and he then went to work programming and installing the system. All went well including his clean up. I would not hesitate to recommend Brandon and this company to my friends.

Very Timely, Friendly, and Cooperative Brandon arrived ahead of the scheduled time, which worked out perfectly since the person I spoke with on the phone knew our store closed at 5. Once Brandon began working he was very efficient and helpful in explaining the different parts of the alarm system. Brandon left me feeling very satisfied and appreciated. Great Job!