Did not realize they were shipped from… Did not realize they were shipped from Mexico so it took longer than I thought. One package was diverted from Oregon across to Connecticut and then back taking over 3 weeks.

Blind was fine, delivery not. Blind was fine. DHL delivery was not. Frequent notices came back as Package on Hold, or Exception, with no explanation why. Delivery was overdue by one week per DHL website even though package was at the local warehouse.

Two Thumbs Up Thank you Just Blinds for providing great customer service and a great 1st time shopping experience! I am very pleased with my wooden and vertical blinds. I was a bit nervous about my measurements but everything fit perfectly and installation was easy. Two of the vanes were damaged, but the replacement process using the online chat was simple and they were delivered within the expected time frame. Would definitely order from Just Blinds again.

bad company 1/3 blinds mechanical rolling mechanism is broken. 2 customer service reps said that they couldn’t do anything about it. Finally the 3rd one is requesting a video and they can have a he same item shipped out. The same blind that is damaged is a shorter than the others and they’re refusing to make it bigger than the size ordered.

Found company easy to deal with Found company easy to deal with, have bought spare parts and tracks without any problem and ordering simple. I did allow more delivery/production time as I thought possibly small business, had no problems at all. Online fitting info/help and if in doubt pick-up the phone for experienced advice from them first hand before you tackle job---"SO EASY"