Shirley Newton
GBI was really impressed by the… I was really impressed by the professionalism and courtesy shown to me by the owner/installers...I was shown everything I needed to knw about my system, I was given several numbers to call in case I need help...so I will b referring u guys to all my friends/family....thnk u so much!❤
Ricardo Renteria
GBI had the pleasure of working with… I had the pleasure of working with Bianca and Rochel. These ladies were absolutely amazing! They answered all my questions and got me secured sooner than I thought possible. Thank you both for making my family feel secure.
Omar Al-Hindi
GBAlder security Review Alder security is a rip off. I called a month ago and requested the monthly monitoring to de disconnected. The sales rep did not tell me that I needed to sign a cancellation form. I received an invoice in the mail and the account manager would not waive it despite my request to cancel which was done two months prior. She was rude and she hanged up the line on me.
Julia poythress
GBAlder Security: Poor Customer Service Alder was contacted 1 month ago to disconnect my Mother’s services due to her death and a copy of her death certificate was provided. They continue to bill for the services. When I called today to inquire about the disconnection, I was asked if I would like to keep the services. They have done nothing to process the disconnection.
King Skie
GBAlder’s wonderful customer service ! I called to change my payment methods and to make a payment ahead of time. Davis was kind, understanding, patient and effective. Thank you for your work. I was able to successfully switch payment methods and make a payment in under 5 mins total on the phone call!