I only have good things to say… I only have good things to say regarding purchasing home security from this company. I have not received it yet, and hopefully my good experience remains the same once I receive and get everything installed! I am very hopeful that it will.

Alder security Review Alder security is a rip off. I called a month ago and requested the monthly monitoring to de disconnected. The sales rep did not tell me that I needed to sign a cancellation form. I received an invoice in the mail and the account manager would not waive it despite my request to cancel which was done two months prior. She was rude and she hanged up the line on me.

Trevor did an amazing job on breaking… Trevor did an amazing job on breaking down our order and going through each piece so we better understand what we are paying for. Very professional and easy to deal with! Thank you again Trevor!!

Dissatisfied and Upset customer I have been a valued customer with Alder security since 2019, never missed or late on any payment. When I decided to cancel my contract, because I was moving, I was treated horribly. I could not speak with a manager that was able to give me accurate information. I was placed on hold time after time and transferred from person to person. Do not do business with this company.

Alder customer support very supportive! Alder customer support was on their game and brilliant with their troubleshooting of my panel. We were able to deduce that I needed a new panel as the firmware was bad after some very informative trail and error testing. I am very appreciative of the great help Bianca Mendez was able to provide.