Not customer focused.. Just greedy! Their contract has no provisions for cancellation or even moving to a month-to month. Their customer service wanted to extort the remaining part of the contract fee. Refused to even offer alternates to pay a certain amount and terminate. Seems to be a greedy company.

Alder’s wonderful customer service ! I called to change my payment methods and to make a payment ahead of time. Davis was kind, understanding, patient and effective. Thank you for your work. I was able to successfully switch payment methods and make a payment in under 5 mins total on the phone call!

Davis - Excellent Customer Service Davis provided excellent customer service!!! He was extremely patient, professional, and guided me through everything I asked about! Davis uses an iphone which was very helpful to go through setting up the app and changing my password.

The representative saved the day The representative saved the day. I have called several times over the last few months trying to get the billing correct. Kadija was patient and knowledgeable. She worked with her supervisor and I hope the issue has been resolved at long last! I spoke to her supervisor to commend her service. Thank you

Fixed App… My app did not work properly and all it took was 1 text and it got fixed within 2 days. This is a great customer service feature because it saves me a lot of time from having to be on the phone to resolve a technical issue that needed time to fix.