Alder

450 North 1500 West, 84057, Orem, United States
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3.50
Based on 20 Reviews

5

60.00%

4

0.00%

3

5.00%

2

0.00%

1

35.00%
About Alder

Alder's mission is to provide the very best in home security, home automation, and medical alert services. Every day we help thousands of people keep their homes and families safe from burglary, fire, flood, and medical emergencies. Call us today for a quote on the easiest, most affordable security service in the industry! 801-447-5518

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Choua Vang
GB

Fixed App… My app did not work properly and all it took was 1 text and it got fixed within 2 days. This is a great customer service feature because it saves me a lot of time from having to be on the phone to resolve a technical issue that needed time to fix.

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Robert Nehr
GB

Trevor did an amazing job on breaking… Trevor did an amazing job on breaking down our order and going through each piece so we better understand what we are paying for. Very professional and easy to deal with! Thank you again Trevor!!

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Cynthia Van Abel
GB

Davis - Excellent Customer Service Davis provided excellent customer service!!! He was extremely patient, professional, and guided me through everything I asked about! Davis uses an iphone which was very helpful to go through setting up the app and changing my password.

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Avril
GB

The representative saved the day The representative saved the day. I have called several times over the last few months trying to get the billing correct. Kadija was patient and knowledgeable. She worked with her supervisor and I hope the issue has been resolved at long last! I spoke to her supervisor to commend her service. Thank you

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Lou Lartigue
GB

POOR SERVICh… It started 2 years ago with installation. Board holes all over my home, broke the phone and electrical service, and the camera stopped working after they left. Finally got service tec and he said it was lousy install, cameras too far from router, etc. He left without any service. DO NOT PURCHASE THIS SERVICE!!!!

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