Avril
GBThe representative saved the day The representative saved the day. I have called several times over the last few months trying to get the billing correct. Kadija was patient and knowledgeable. She worked with her supervisor and I hope the issue has been resolved at long last! I spoke to her supervisor to commend her service. Thank you
Ms. Mama
GBDissatisfied and Upset customer I have been a valued customer with Alder security since 2019, never missed or late on any payment. When I decided to cancel my contract, because I was moving, I was treated horribly. I could not speak with a manager that was able to give me accurate information. I was placed on hold time after time and transferred from person to person. Do not do business with this company.
Shirley Newton
GBI was really impressed by the… I was really impressed by the professionalism and courtesy shown to me by the owner/installers...I was shown everything I needed to knw about my system, I was given several numbers to call in case I need help...so I will b referring u guys to all my friends/family....thnk u so much!❤
Ricardo Renteria
GBI had the pleasure of working with… I had the pleasure of working with Bianca and Rochel. These ladies were absolutely amazing! They answered all my questions and got me secured sooner than I thought possible. Thank you both for making my family feel secure.
King Skie
GBAlder’s wonderful customer service ! I called to change my payment methods and to make a payment ahead of time. Davis was kind, understanding, patient and effective. Thank you for your work. I was able to successfully switch payment methods and make a payment in under 5 mins total on the phone call!