Our order from March 20 Our order from March 20, has not arrived. We need it and keep writing and no one answer regarding our order and request. Bad service. Unfortunnatley

gave refund with no reason! -

I had a wonderful experience with their … I had a wonderful experience with their online website. I highly recommend this company for several reasons. One is the quality being top notch, second, the customer service was outstanding and thirdly, the shipping was super duper fast!! Thank you! I'll definitely come back for our security needs!! -Anna W.

Unhappy We had ordered a Digital Keypad lock as ours had broken! It was for our main entrance door! We were told to order model 5600 as it replaces the one that broke. We bought it with the NEXT day UPS service as we had no door handle or lock at a cost of $71.00us but did not receive the package until 4 days later!!! Then to find out it did not fit/or replace the old one! Very upset with the service and was not reimbursed for purchasing the next day service we had paid for and had not recieved. When called them to tell them the handle did not fit and we will be sending it back they would not pay for the return of the product ! I did send an email expressing my concern but no reply was given! I would not recommend this company as it was very dissapointing experience!

Pricing Need to have wholesale pricing for installers.