Michael Moore
GBAvoid Allied Fire and Security Over the Christmas 2016 holidays Allied Fire and Security failed to notify us for eight days of low temperature conditions at my home and office that resulted in the total loss and required replacement of our plumbing. It has been 8 months since the event and I have been in touch with the company by phone and in person and only received unfulfilled promises that they will “look into it and follow-up”. My nearly bi-weekly contacts have included several service technicians, the customer service manager, the Spokane branch manager and finally the owner. Judging from other complaints about Allied Fire and Security, both here and on other websites, as well as credible employee reviews I conclude this is a poorly run company, with a constipated culture, selling an out of date and failure prone technology. There are far better solutions, such as the one provided by Xfinity and other IP providers that provide better service at a lower cost and with higher reliability. We no longer entrust Allied with the safety and security of our home and business. I would not recommend that anyone else do either.
144TH & STARK PROPERTY LLC
GBThe set up process was a nightmare. The process of getting what we asked for installed correctly and in a timely manner was very difficult. We had to have numerous meetings at the site to get things correct. We were billed for things that we didn't ask for and it took months to get that corrected. Our monitoring service is going well but I was never given all of the information on how to view the cameras from my phone.
RICHARD HAMER
GBDon't be a stranger! In the years since you took over ourr account we have never had anyone at your company contact to see how things were or to see if they might check the system, upgrade it, etc.
Kirstin
GBStaff I felt as though everyone I met was professional and answered my questions appropriately.
Marilyn Bash
GBGreat service both Brian and John were exceptional Everything went well no problems great product and people working for Allied