Hugh
GBFriendly and professional service Locally owned is a big priority for us and this company fits the bill. We got prompt and very professional service. There was no sales pressure to buy things we didn't need. I highly recommend Allied.
Joe Morris
GBGreat service and no issues after years of service They were one of the only companies to work with me on my existing alarm system and were very helpful. The rates were reasonable and happy with the service we have received in the past. We've had one false alarm and a few trouble alerts and all of there were responded to very quickly. Would be nice to have a few more customizations to integrate into existing system (allow incoming SMS messages to alarm system), but core service has been great.
Emily
GBThe people who are in charge of sales … The people who are in charge of sales are really good, it appears that they try to be honest about what they can and can't do. The installation people were really good as well. I asked questions and they worked with me on what could be done with what I wanted. The people in the billing department need a lot of work on communication which includes listening!!! I also did not appreciate the snarky tone they have when I ask questions if I don't understand something. Then it seems that they put you on hold for a really long time if they disagree with you!!!! They messed up how I wanted this billed out. Something happened between the installation guy filling out paperwork that I signed that didn't get to the billing people. I averaged my experience, I would have given billing one star and the other departments four.
John McGregor
GBAllied Security is very respnsive and relaible For 20 years I have managed security needs for several locations for my job as a Police Officer and my own personal residence. In that time I have worked closely with Allied Security. I find the staff to be very knowlegeable and ready to help with any of my needs. They are very responsive and reliable when called upon. They are a local company that very much serves the needs in security or all job sizes. I have refered Allied Security to friends and family many times and all have been very happy with thier service.
Chris
GBThey give me peace of mind, especially when traveling out of town. I like having the relative peace of mind that our house is secure while we are home and especially while traveling away from home. The installer was great and all phone contacts with Allied Fire & Security have been professional. I have no experience with other security companies, but when our alarm has gone off by accidental activation the phone response time by Allied Fire & Security (to verify if alarm is perhaps false) seems a bit slow at times. The verification calls seem to come at about 1-2 minutes (usually closer to 1 minute) after the alarm is activated, which seems slow to me (I shut it off within 10-15 seconds of activation and wait for their phone call). I guess I would expect about 20-40 seconds to be more appropriate. We have only had one "false" alarm while away from home, in which they sent out the Sheriff's Department. No one could explain why it activated, but everything was intact upon our return. Overall, I am satisfied and would recommend a home alarm with monitoring for anyone looking for that extra security feature. I also recommend enhancing or reinforcing your door locks.