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Trustify360 - Default Title

Allied Fire & Security

425 W. 2nd Ave, 99201, Spokane

http://alliedfireandsecurity.com

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4.25

Based on 20 Reviews

65.00%

10.00%

15.00%

5.00%

About Allied Fire & Security

Allied Fire & Security is a third generation, family owned, regional business headquartered in Spokane, WA, with branches in Portland, OR, and Renton, WA. Allied has served Northwest home and business owners since 1948 and we firmly believe in giving back to the communities that give to us. With this vision we not only create a more safe and secure community, we are also deeply indebted to the customers who have given their trust in our abilities to protect the things that matter most in their lives. Allied goes beyond a "typical" security company because we specialize in a wide variety of security and life safety products and services - for homes, businesses, banks and industry. From bank vaults, locks and safes, security and fire alarms, to networked video and card access. We also rank as one of the nation's largest systems integrator companies. It is a privilege and honor to work with and for the thousands of businesses and homeowners in the Pacific Northwest - and the nation. It is an honor to be involved with an industry that serves to protect lives and property. We earn the trust of citizens and companies to protect the things that are most valuable in one's life. The world we live in is changing and people's lives are becoming more fast paced and connected through real time information. So it is with security that we must constantly improve knowledge and capabilities. Our goal is to enable our organization to embrace these changes and provide customers with solutions that bring outstanding value. As a family owned company that celebrated its 60 year anniversary in 2009, Allied's sight is set on seeing us successfully through the next 60 years and beyond. OUR MISSION "To ensure peace of mind for our customers and exceed their security expectations." OUR COMMITMENT TO YOU "To provide the best total security solutions to our customers." OUR VISION "We are committed to be the Northwest's premier security products and services company."

Contact Info

http://alliedfireandsecurity.com
425 W. 2nd Ave, 99201, Spokane
[email protected]

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Tech was excellent and thourogh. Process was easy, from the initial phone call to the tech doing the work.

The people who are in charge of sales … The people who are in charge of sales are really good, it appears that they try to be honest about what they can and can't do. The installation people were really good as well. I asked questions and they worked with me on what could be done with what I wanted. The people in the billing department need a lot of work on communication which includes listening!!! I also did not appreciate the snarky tone they have when I ask questions if I don't understand something. Then it seems that they put you on hold for a really long time if they disagree with you!!!! They messed up how I wanted this billed out. Something happened between the installation guy filling out paperwork that I signed that didn't get to the billing people. I averaged my experience, I would have given billing one star and the other departments four.

Avoid Allied Fire and Security Over the Christmas 2016 holidays Allied Fire and Security failed to notify us for eight days of low temperature conditions at my home and office that resulted in the total loss and required replacement of our plumbing. It has been 8 months since the event and I have been in touch with the company by phone and in person and only received unfulfilled promises that they will “look into it and follow-up”. My nearly bi-weekly contacts have included several service technicians, the customer service manager, the Spokane branch manager and finally the owner. Judging from other complaints about Allied Fire and Security, both here and on other websites, as well as credible employee reviews I conclude this is a poorly run company, with a constipated culture, selling an out of date and failure prone technology. There are far better solutions, such as the one provided by Xfinity and other IP providers that provide better service at a lower cost and with higher reliability. We no longer entrust Allied with the safety and security of our home and business. I would not recommend that anyone else do either.

Fast Order arrived fast and as described.

Seamless service, good response times Upgraded system, convenient timing and professional installation

Allied Fire & Security

http://alliedfireandsecurity.com

About Allied Fire & Security

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