Joe Morris
GBGreat service and no issues after years of service They were one of the only companies to work with me on my existing alarm system and were very helpful. The rates were reasonable and happy with the service we have received in the past. We've had one false alarm and a few trouble alerts and all of there were responded to very quickly. Would be nice to have a few more customizations to integrate into existing system (allow incoming SMS messages to alarm system), but core service has been great.
Chris
GBThey give me peace of mind, especially when traveling out of town. I like having the relative peace of mind that our house is secure while we are home and especially while traveling away from home. The installer was great and all phone contacts with Allied Fire & Security have been professional. I have no experience with other security companies, but when our alarm has gone off by accidental activation the phone response time by Allied Fire & Security (to verify if alarm is perhaps false) seems a bit slow at times. The verification calls seem to come at about 1-2 minutes (usually closer to 1 minute) after the alarm is activated, which seems slow to me (I shut it off within 10-15 seconds of activation and wait for their phone call). I guess I would expect about 20-40 seconds to be more appropriate. We have only had one "false" alarm while away from home, in which they sent out the Sheriff's Department. No one could explain why it activated, but everything was intact upon our return. Overall, I am satisfied and would recommend a home alarm with monitoring for anyone looking for that extra security feature. I also recommend enhancing or reinforcing your door locks.
Tommy A Bourcy
GBBest Security Company in the World! My opinion may be somewhat biased as I had the pleasure of being employed by this Company for 38 awesome years. There are many options for security but none of them will ever come with a more caring and concientious dedication to providing a positive Customer Experience than Allied Fire and Security. If you just want security, buy the cheapest on the market because they all deal in the same modern technology. But, if you want total protection and want to deal with real people, with heart and a vested community involved staff.......You will never go wrong with Allied!!!
Michael Moore
GBAvoid Allied Fire and Security Over the Christmas 2016 holidays Allied Fire and Security failed to notify us for eight days of low temperature conditions at my home and office that resulted in the total loss and required replacement of our plumbing. It has been 8 months since the event and I have been in touch with the company by phone and in person and only received unfulfilled promises that they will “look into it and follow-up”. My nearly bi-weekly contacts have included several service technicians, the customer service manager, the Spokane branch manager and finally the owner. Judging from other complaints about Allied Fire and Security, both here and on other websites, as well as credible employee reviews I conclude this is a poorly run company, with a constipated culture, selling an out of date and failure prone technology. There are far better solutions, such as the one provided by Xfinity and other IP providers that provide better service at a lower cost and with higher reliability. We no longer entrust Allied with the safety and security of our home and business. I would not recommend that anyone else do either.
Mark & Barbara Ray
GBWant problems-call Allied We have had nothing but problmes with our service at Priest Lake. We have paid numerous bills even thought we were told they would be reveiwed. We have allied at many of our residences, but they really don't care. Mark