Chris
GBThey give me peace of mind, especially when traveling out of town. I like having the relative peace of mind that our house is secure while we are home and especially while traveling away from home. The installer was great and all phone contacts with Allied Fire & Security have been professional. I have no experience with other security companies, but when our alarm has gone off by accidental activation the phone response time by Allied Fire & Security (to verify if alarm is perhaps false) seems a bit slow at times. The verification calls seem to come at about 1-2 minutes (usually closer to 1 minute) after the alarm is activated, which seems slow to me (I shut it off within 10-15 seconds of activation and wait for their phone call). I guess I would expect about 20-40 seconds to be more appropriate. We have only had one "false" alarm while away from home, in which they sent out the Sheriff's Department. No one could explain why it activated, but everything was intact upon our return. Overall, I am satisfied and would recommend a home alarm with monitoring for anyone looking for that extra security feature. I also recommend enhancing or reinforcing your door locks.
Joanne Poss
GBProfessional, knowledgeable, prompt We have been with Allied for 10 plus years and have never had a problem or complaint with their service, with the way we have been treated and their product. We did a lot of research before we purchased a security system and Allied won hands down. If we were to do it over, we ail choose them again.
RICHARD HAMER
GBDon't be a stranger! In the years since you took over ourr account we have never had anyone at your company contact to see how things were or to see if they might check the system, upgrade it, etc.
Pepsi Cola
GBTech was excellent and thourogh. Process was easy, from the initial phone call to the tech doing the work.
Joe Morris
GBGreat service and no issues after years of service They were one of the only companies to work with me on my existing alarm system and were very helpful. The rates were reasonable and happy with the service we have received in the past. We've had one false alarm and a few trouble alerts and all of there were responded to very quickly. Would be nice to have a few more customizations to integrate into existing system (allow incoming SMS messages to alarm system), but core service has been great.