KC
GBHighly recommended Highly recommended! Excellent lock. Easy to setup and customer service was excellent.
Manny
GBGreat product that was ordered easily… Great product that was ordered easily from the website and shipped quickly and trouble free.
Steve Ruppert
GBI”ve purchased 5 of these locks and… I”ve purchased 5 of these locks and installed them myself. Super easy to install and work amazingly! The only complaint is if they would have made the cable 1/2 inch longer it would be easier to plugin while installing. The gateway works well with all 5 locks and i did have to reach out to customer service once and they went over and above to solve my issue and answered very quickly. No complaints!
Adam Taft
GBWorst lock and app unison I’ve… Worst lock and app unison I’ve experienced yet. Fingerprints worked for 3 times then wont recognize anymore. Go into app to erase all and start again and ALL operations fail. If I hear operations fail one more time I’ll lose my god damn mind. I’ve deleted and reinstalled the app and it’s still worthless and inoperable. Thanks for the expensive bulky hunk of junk I now have on my door. Hey why you did get the 1 star is because it actually does lock so hey, good job there 👍.
Unsatisfied customer
GBHorrible instructions and defective bolt /handle won't open when I unlock I purchased the latch knob and it came within 3 days. I put it up the next day and yes the assembling was difficult. You only have a video with no details so that was a huge headache. I paid a handy man to install a door and the knob so once he did so I installed the app and the knob wouldn't turn to open the door when I unlocked. so I had to struggle to open the door. I had to take it apart to check the bolt and start over. Again it didn't work so I called sifely and all they did was ask about the bolt and that they would send another one. I'm just going to send them the entire thing back. I don't look forward to reinstalling the knob. It was difficult putting in the tiny screws in place and overall just a bad experience.