FALSE MARKETING FALSE MARKETING: I purchased a Goodman Hard Start Kit on their website. What I received was a generic kit that I could have purchase for less. When I followed up requesting a Goodman Kit as advertised, this was their reply: The best I can do for you is to get the item picked up and you refunded. I cannot guarantee what brand the hard start kit is labeled as. As stated previously, Goodman does not makes its own hard start kits and sources them from multiple vendors. Please make sure to let us know if there is anything else you need. Warm Regards, Kevin Kevin | P: (800) 710-7499 | Power Equipment Direct, Inc.

Ordered a Cub Cadet SC700E Lawn Mower… Ordered a Cub Cadet SC700E Lawn Mower on 3/27/2000. Salesperson on the other end of the line was polite, helpful and informational in our discussion about 11:00 a.m. on a day when he was working from home during the Covid-19 Pandemic. After ordering he informed me that the mower would be shipped on Monday, 3/31 and that I would likely receive it by 4/3/2020. I'll admit that I was a little concerned after reading several negative reviews about the company so I checked the BBB Website where I saw they had an A+ rating. I then went to ZoomInfo and found that the 100 employee company did 19 Million in revenue last year. Knowing that you can't please all the people all the time I decided to give them a try (plus they offered free shipping). Result = 5 Star Rating. Rather than shipping on 3/31 the mower arrived via UPS to my front door at 2:50 PM on 3/31. Mower was well packaged & in good condition. Everything needed was in the box and I rolled out the full contents on my garage floor at 3:00 PM. Followed the instructions, had it all assembled by 4:30, started her up, cut @ 3/4 of an acre and started writing this review about 5:45. Excellent company, excellent product (shipped free to my front door VS. ordering from one of the local equipment companies where product would have shipped to their store at a cost between $50 - $110 and required me to pick it up), shipped and delivered ahead of time and arrived in great condition. Excellent experience! Eric J Perrell, Eighty-Four, PA

I ordered a compressor on Sept I ordered a compressor on Sept. 22, 2023. Website promised 2 to 5 business days delivery. Today is Oct. 3, end of day and I still can't get a direct answer on If I will receive this compressor, a tracking number or who to contact! Who is in charge there?

Let the buyer beware Let the buyer beware Purchased a generator from this company and it was defective. Instead of them sending a replacement or a refund they quoted there sales policy and said to call the manufacturer. They will not fight for there customer or help them in any way.

Ordered a Toro Leaf Blower/Vac and… Ordered a Toro Leaf Blower/Vac and delivery was in 3 days when 4-7 business days are quoted for free shipping. Very satisfied!