No One Beats PED Expert Advice! They will walk you through anything and their experts have been around the small equipment industry. Dale, the engine expert was a Briggs tech for 20 years. I bought a bunch of home improvement products for my home. I love my new ecobee 4, an indestructible water hose, a pressure washer, and a portable generator. All going strong! If you take care of your equipment, it'll take care of you.

This company seems to be formal This company seems to be formal, but when you return the goods, they change their faces. First, you have to pay a 25% restocking fee, and you have to pay a lot of freight, which far exceeds the actual freight. Even if the goods you buy have not been used at all. What's even more exaggerated is that you can only refund half of the tax when you buy it! Robbery!

Poor customer service from this company… Poor customer service from this company and they don't really care about the customer experience. I would not purchase from this company again and would not recommend them.

Terrible delivery experience. Beware of the fine print! This company has terrible customer service. Their carrier was worse than they were. I ordered a generator. The carrier contacted me to deliver between 4 and 6 pm but dropped in the street in front of my house in a cul-de-sac at 10am in the morning. The customer support person was rude and hung up on me. When I called Power Equipment Direct customer service they offered no support. Beware of the fine print. Curb side drop off a piece of equipment that is hundreds of pounds should not be in small print. Terrible experience. I will never buy from them again.

The whole experience was flawless The whole experience was flawless. From start to delivery everything was as smooth as a babies bottom. My snowblower came just as described and right on time. No complaints here. Thanks Power Equipment Direct.