Terrible delivery experience. Beware of the fine print! This company has terrible customer service. Their carrier was worse than they were. I ordered a generator. The carrier contacted me to deliver between 4 and 6 pm but dropped in the street in front of my house in a cul-de-sac at 10am in the morning. The customer support person was rude and hung up on me. When I called Power Equipment Direct customer service they offered no support. Beware of the fine print. Curb side drop off a piece of equipment that is hundreds of pounds should not be in small print. Terrible experience. I will never buy from them again.

Let the buyer beware Let the buyer beware Purchased a generator from this company and it was defective. Instead of them sending a replacement or a refund they quoted there sales policy and said to call the manufacturer. They will not fight for there customer or help them in any way.

Wow this is a very impressive company Wow this is a very impressive company, first time I order from them and everything went beautiful I can't believe it not a problem and I was a little worried about buying from a company I never heard anything about them I goofed I should have checked the reviews but I didn't. But when you spend $1,100 i should have but I didn't and now I am a solid customer of theirs

Don't get on their email list Don't get on their email list. You will NEVER get off! Horrible to deal with

This company seems to be formal This company seems to be formal, but when you return the goods, they change their faces. First, you have to pay a 25% restocking fee, and you have to pay a lot of freight, which far exceeds the actual freight. Even if the goods you buy have not been used at all. What's even more exaggerated is that you can only refund half of the tax when you buy it! Robbery!