It was a very good experience for this customer. I was able to contact the Frontpoint representative quickly and he was very helpful. We tried to fix the faulty door alarm but could not repair it. He told me that he would send a replacement by FedEx shortly and was very friendly and courteous.

The worst customer service i have had… The worst customer service i have had with a security company. I have tried canceling multiple times with them and spent hours on the phone and yet my account still gets charged. Do not give this business your information or money! The only easy thing it seems is to get roped in

Our custom log home now has a custom security system!! We checked several security providers, from the largest to some small, local providers, however in reviewing customer comments on line, regarding FrontLine, we made the decision to contact them. From the initial contact to installation, the process was very smooth, low pressure and we could not be more pleased with the results. Our "cabin" is a get-a-way haven, so we are not on site full-time, (yet) and this system has given us peace of mind, knowing we are able to monitor and adjust the system either with the smart phone or lap top, remotely. As a retired commercial insurance agent, we really appreciate the full support that FrontLine provides, and highly recommend them to anyone looking for a great organization to work with.

Excellent Service Excellent System Alarm easy to set up no kinks able to activate from my smart phone Price resonable

Frontpoint security system Easy to install and love all of the features! We get texts when kids get home or in-laws stop by when we are out (love that feature;-) Also love that there is no technician that needs to come out. We had lots of problems with previous system where installation was shoddy and they had to come back out and fix which is another day where I was stuck at home. Recently received a letter saying they needed to come out and update and to call and schedule. That's when I researched and found Frontpoint and switched providers. The monthly fees are much less and you get much more...with no hassle. Highly recommend!