Peggy
GBAverage Service person had to read from a manual the entire time he was at the residence. It took longer than it should have to resolve the issue and then the bill was unrealistic and not explained.
Michael Koobs
DKAgressive money collection for unknown service Very poor customer service, very aggressive money collecting policy. Will tell you you owe them money for alarm service that you did not know you had and will immediately collect the money by threatening letter and a collection fee on top of that. Cannot recommend.
Annoyed
GBCalled in for beeping panel Called in for beeping panel. Was transferred to the fire alarm department and left on hold. After 52 minutes I called from another phone to be told that they closed at noon today.
Steve
GBThey are not able to deliver. But they keep on charging. I have had the hardest time getting this company to install cameras in our home. Now 5 months after they installed 6 cameras and 8 additional service visits some taking 5-6 hours, the cameras are still not working. They get an A for effort and an F for results. Well meaning, polite but incompetent.
Customer
GBHave we been scammed?? An installation date was set after meeting the rep. and paying for the installation. The installation date has come and gone and there has been no word, or explanation provided for the no show!!! Doesn't look good. Have we been scammed?