They don't deserve 1 star. They don't deserve 1 star.. this company is useless...I've rang I don't know how many times been charged a lot for the call aswel as only have mobile.. they got me in front of the cameras..as I needed to change mobile number and they still haven't done...and can't log in because of this...they are literally useless..don't help waste ur time..go with another company ..not these waste of space

This has been a total waste of… This has been a total waste of money.....absolutely useless and unreliable. So disappointed, but this really is a con. We had no idea we needed to buy a subscription for a basic service, I certainly won't buy a Ring ever again.

Forever Changing Batteries I've had the Ring alarm system with door sensors, motion sensors and cameras. After a year, I found myself changing batteries every few days on the devices. I've tried expensive batteries and rechargeable ones with no luck. I've spoken to Ring support and they told me that each time I replace the batteries I should factory reset the device. I spend hours each month replacing batteries just to keep everything online. Long term, I'm going to replace the system with a wired system.

Terrible customer service experience Terrible customer service experience. I was planning to buy a camera through their website, but when I looked again, saw a different price because their so-called offers did not mention expiry dates. They change the prices as they wish without informing users. When I wanted to raise this as a complaint so they could improve the user experience by simply adding an offer end date on their website, the representative started being in denial and ignoring my feedback. He was rude and it was disgusting to see how he was patronising like I should sign up on their website to avoid missing out on offers even though I didn't ask for his advice. They are incapable of receiving any customer feedback. I will NOT buy their products

Avoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!