Phil Harrison
GBPut subscription up without warning by… Put subscription up without warning by at least 70% cancelled going elsewhere now not a trouble free product avoid
Barbara
GBThis has been a total waste of… This has been a total waste of money.....absolutely useless and unreliable. So disappointed, but this really is a con. We had no idea we needed to buy a subscription for a basic service, I certainly won't buy a Ring ever again.
Eylem Yilmaz
GBTerrible customer service experience Terrible customer service experience. I was planning to buy a camera through their website, but when I looked again, saw a different price because their so-called offers did not mention expiry dates. They change the prices as they wish without informing users. When I wanted to raise this as a complaint so they could improve the user experience by simply adding an offer end date on their website, the representative started being in denial and ignoring my feedback. He was rude and it was disgusting to see how he was patronising like I should sign up on their website to avoid missing out on offers even though I didn't ask for his advice. They are incapable of receiving any customer feedback. I will NOT buy their products
No nonsense Loz
GBAwful Awful. Wanted to change payment plan to monthly. Used admin portal but didn’t recognise my password. Tried to reset but didn’t receive any email which enabled me to do this. Finally just cancelled Ring Protect because it was easier. Shot yourselves in the foot RING!
Paul Larsen
GBAs much use as a chocolate teapot Power dip and the Ring doorbell is down yet again. Take the battery out to charge it and hours wasted getting it back online. The rip off subscription should be on the box stating it's free for 1 months only. I believe this company is owned by Amazon which would explain it all.