frustrating so… unacceptable Wow thought it was me didn’t realise so many problems it’s a nightmare to connect they rather don’t care or incompetent of fixing the problem unless your very technically minded don’t buy have found their staff helpful but unable to solve problems so in my mind it must be the product. Why have they not upgraded the product?crazy

This has been a total waste of… This has been a total waste of money.....absolutely useless and unreliable. So disappointed, but this really is a con. We had no idea we needed to buy a subscription for a basic service, I certainly won't buy a Ring ever again.

Forever Changing Batteries I've had the Ring alarm system with door sensors, motion sensors and cameras. After a year, I found myself changing batteries every few days on the devices. I've tried expensive batteries and rechargeable ones with no luck. I've spoken to Ring support and they told me that each time I replace the batteries I should factory reset the device. I spend hours each month replacing batteries just to keep everything online. Long term, I'm going to replace the system with a wired system.

Constant problems- I have 2 ring… Constant problems- I have 2 ring doorbell devices, one at home and another at my mother in law’s. I am constantly having to reboot them even though they are both within 10 feet of the Wi-Fi box. Recordings are often missed or pixelated so I can’t tell what is happening- there is always some issue with the protection plan. I have replaced one of the devices after it stopped working when only 18 months old. In short I cannot recommend.

Doesn't work! We have very fast reliable WiFi but the doorbell never works or when it does it alerts to a ring minutes after the person has pushed it so by that time they've already left. Have reset everything numerous times and followed all instructions to fix it but it doesn't help. Worked absolutely fine when we were on the subscription (we don't need to record so only used the free subscription that came with it). Wouldn't have bought it if we knew we would have to pay a subscription every month but it states it should work fine without it. Doesn't work at all and I'm constantly missing deliveries and visitors. Waste of a lot of money! Terrible. Save your money and go with a better company that's not just after more money every month.