Appalling customer service My ring door bell battery lasts a few days maximum on full charge , I pay the full ring subscription. When I called to ask for help I was told there’s no complaints department and they don’t except complaints and there’s nothing they can do

Motion alerts don't always work My mom is 94, lives alone, also has dementia. We installed Ring door to monitor people at her front door, but also so we would be alerted if she went outside We find the alert system erratic and doesn't always trigger alert on my phone. Done everything advised in FAQ. No joy

Constant problems- I have 2 ring… Constant problems- I have 2 ring doorbell devices, one at home and another at my mother in law’s. I am constantly having to reboot them even though they are both within 10 feet of the Wi-Fi box. Recordings are often missed or pixelated so I can’t tell what is happening- there is always some issue with the protection plan. I have replaced one of the devices after it stopped working when only 18 months old. In short I cannot recommend.

Avoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!

Terrible customer service experience Terrible customer service experience. I was planning to buy a camera through their website, but when I looked again, saw a different price because their so-called offers did not mention expiry dates. They change the prices as they wish without informing users. When I wanted to raise this as a complaint so they could improve the user experience by simply adding an offer end date on their website, the representative started being in denial and ignoring my feedback. He was rude and it was disgusting to see how he was patronising like I should sign up on their website to avoid missing out on offers even though I didn't ask for his advice. They are incapable of receiving any customer feedback. I will NOT buy their products