WIERD COMPANY... Liars WIERD COMPANY.... liars apparently delivery was attempted twice by DPD which is a total lie as 2 electricians working at the delivery address and has now gone to the postoffice for some reason.... after seeing all these reviews I'm going to get my refund. Paid for a door bell to be delivered not to drive 1/2 an hour to collect to from the post office

Doesn't work! We have very fast reliable WiFi but the doorbell never works or when it does it alerts to a ring minutes after the person has pushed it so by that time they've already left. Have reset everything numerous times and followed all instructions to fix it but it doesn't help. Worked absolutely fine when we were on the subscription (we don't need to record so only used the free subscription that came with it). Wouldn't have bought it if we knew we would have to pay a subscription every month but it states it should work fine without it. Doesn't work at all and I'm constantly missing deliveries and visitors. Waste of a lot of money! Terrible. Save your money and go with a better company that's not just after more money every month.

Invested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.

Difficult to return Difficult to return. Have to contact customer service but the chat button doesn’t work.

Patronising staff The most rude, unhelpful and patronising customer services. I did not understand something about my billing so I asked for an explanation. The colleague replied with ‘Do the math’! I then said this is complicated, to which the colleagues replied with ‘No it isn’t’! I cannot imagine how awful this would have been if I was a vulnerable or elderly person! Ring have increased their prices by £15 this year and clearly none of the revenue has been reinvested in training their staff!