Kevin McAuley
GBInvested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.
OJ
GBWIERD COMPANY... Liars WIERD COMPANY.... liars apparently delivery was attempted twice by DPD which is a total lie as 2 electricians working at the delivery address and has now gone to the postoffice for some reason.... after seeing all these reviews I'm going to get my refund. Paid for a door bell to be delivered not to drive 1/2 an hour to collect to from the post office
Mr Wardle
GBConstant problems- I have 2 ring… Constant problems- I have 2 ring doorbell devices, one at home and another at my mother in law’s. I am constantly having to reboot them even though they are both within 10 feet of the Wi-Fi box. Recordings are often missed or pixelated so I can’t tell what is happening- there is always some issue with the protection plan. I have replaced one of the devices after it stopped working when only 18 months old. In short I cannot recommend.
andrew sweeney
GBfrustrating so… unacceptable Wow thought it was me didn’t realise so many problems it’s a nightmare to connect they rather don’t care or incompetent of fixing the problem unless your very technically minded don’t buy have found their staff helpful but unable to solve problems so in my mind it must be the product. Why have they not upgraded the product?crazy
Carole
GBMotion alerts don't always work My mom is 94, lives alone, also has dementia. We installed Ring door to monitor people at her front door, but also so we would be alerted if she went outside We find the alert system erratic and doesn't always trigger alert on my phone. Done everything advised in FAQ. No joy