Beverley
GBAvoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!
No nonsense Loz
GBAwful Awful. Wanted to change payment plan to monthly. Used admin portal but didn’t recognise my password. Tried to reset but didn’t receive any email which enabled me to do this. Finally just cancelled Ring Protect because it was easier. Shot yourselves in the foot RING!
Paul Larsen
GBAs much use as a chocolate teapot Power dip and the Ring doorbell is down yet again. Take the battery out to charge it and hours wasted getting it back online. The rip off subscription should be on the box stating it's free for 1 months only. I believe this company is owned by Amazon which would explain it all.
Mr Wardle
GBConstant problems- I have 2 ring… Constant problems- I have 2 ring doorbell devices, one at home and another at my mother in law’s. I am constantly having to reboot them even though they are both within 10 feet of the Wi-Fi box. Recordings are often missed or pixelated so I can’t tell what is happening- there is always some issue with the protection plan. I have replaced one of the devices after it stopped working when only 18 months old. In short I cannot recommend.
Barbara
GBThis has been a total waste of… This has been a total waste of money.....absolutely useless and unreliable. So disappointed, but this really is a con. We had no idea we needed to buy a subscription for a basic service, I certainly won't buy a Ring ever again.