Patronising staff The most rude, unhelpful and patronising customer services. I did not understand something about my billing so I asked for an explanation. The colleague replied with ‘Do the math’! I then said this is complicated, to which the colleagues replied with ‘No it isn’t’! I cannot imagine how awful this would have been if I was a vulnerable or elderly person! Ring have increased their prices by £15 this year and clearly none of the revenue has been reinvested in training their staff!

Useless Useless. I cannot belive the experience I have had so far. I wouldnt mind but I'm actually trying to pay for a service and going round in circles. Want to purchase a ring protect account and no matter what I cannot pay with visa debit card. My bank tell me its because ring are not using 3ds authentication and there is nothing they can do. Ring say its not an authentication meth9d they use, so options are use another card! The bank tell me that this authentication method is industry standard and ring won't have it! The bank even said its an FCA regulation. I have no problem with debit card for any other payment I make. Yet ring just say use another card...even though I only have a credit card and don't wish to use and shouldn't have to. I asked for a copy of all of the recordings of calls id made regarding this issue....we don't have access to send you those...again reallytf!! You can request your data via the app....and yeah didn't have the option to request call recordings. It's not the case of me trying to be difficult it's a case of these guys can't even process a payment on a visa debit card and won't listen!!

I swapped my internet connection to EE… I swapped my internet connection to EE from Vodafone but ring doorbell company couldn't cope with this. This atrocious American company have no human staff to help UK customers. Just their robots and useless videos. Ring door bell company aren't human. Just a robotic nightmare. Contract ends this year and I made a huge mistake ever using this atrocious American company

Terrible do not buy the stick up… Terrible do not buy the stick up cameras! Yes picture is good but it constantly freezes and now after 5.5 months stopped working all together. The plan is a rip off too, nearly £40 per camera. Not worth it as there are much better ones out there. Waste of £260 don’t bother with them!! If I could could 0 I would.

Put subscription up without warning by… Put subscription up without warning by at least 70% cancelled going elsewhere now not a trouble free product avoid