Jane Phillips
GBDoesn't work! We have very fast reliable WiFi but the doorbell never works or when it does it alerts to a ring minutes after the person has pushed it so by that time they've already left. Have reset everything numerous times and followed all instructions to fix it but it doesn't help. Worked absolutely fine when we were on the subscription (we don't need to record so only used the free subscription that came with it). Wouldn't have bought it if we knew we would have to pay a subscription every month but it states it should work fine without it. Doesn't work at all and I'm constantly missing deliveries and visitors. Waste of a lot of money! Terrible. Save your money and go with a better company that's not just after more money every month.
Kevin McAuley
GBInvested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.
Lewis
GBForever Changing Batteries I've had the Ring alarm system with door sensors, motion sensors and cameras. After a year, I found myself changing batteries every few days on the devices. I've tried expensive batteries and rechargeable ones with no luck. I've spoken to Ring support and they told me that each time I replace the batteries I should factory reset the device. I spend hours each month replacing batteries just to keep everything online. Long term, I'm going to replace the system with a wired system.
Neil Gardner
GBI swapped my internet connection to EE… I swapped my internet connection to EE from Vodafone but ring doorbell company couldn't cope with this. This atrocious American company have no human staff to help UK customers. Just their robots and useless videos. Ring door bell company aren't human. Just a robotic nightmare. Contract ends this year and I made a huge mistake ever using this atrocious American company
andrew sweeney
GBfrustrating so… unacceptable Wow thought it was me didn’t realise so many problems it’s a nightmare to connect they rather don’t care or incompetent of fixing the problem unless your very technically minded don’t buy have found their staff helpful but unable to solve problems so in my mind it must be the product. Why have they not upgraded the product?crazy