Ring

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1.15
Based on 20 Reviews

5

0.00%

4

0.00%

3

5.00%

2

5.00%

1

90.00%
About Ring

This mission drives our team and strategy throughout every decision. It's the statement we live by when we design and engineer not only the products you see today, but the future features and innovations that we will deliver for a long time to come. It also makes the late nights and seemingly impossible tasks more bearable as we know our hard work will create happy customers and make a positive impact on our homes, our communities, and the world.

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Carole
GB

Motion alerts don't always work My mom is 94, lives alone, also has dementia. We installed Ring door to monitor people at her front door, but also so we would be alerted if she went outside We find the alert system erratic and doesn't always trigger alert on my phone. Done everything advised in FAQ. No joy

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Ryan Brown
GB

Difficult to return Difficult to return. Have to contact customer service but the chat button doesn’t work.

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Anonymous
GB

Patronising staff The most rude, unhelpful and patronising customer services. I did not understand something about my billing so I asked for an explanation. The colleague replied with ‘Do the math’! I then said this is complicated, to which the colleagues replied with ‘No it isn’t’! I cannot imagine how awful this would have been if I was a vulnerable or elderly person! Ring have increased their prices by £15 this year and clearly none of the revenue has been reinvested in training their staff!

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Beverley
GB

Avoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!

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Darren
GB

Appalling customer service My ring door bell battery lasts a few days maximum on full charge , I pay the full ring subscription. When I called to ask for help I was told there’s no complaints department and they don’t except complaints and there’s nothing they can do

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