This has been a total waste of… This has been a total waste of money.....absolutely useless and unreliable. So disappointed, but this really is a con. We had no idea we needed to buy a subscription for a basic service, I certainly won't buy a Ring ever again.

Invested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.

Patronising staff The most rude, unhelpful and patronising customer services. I did not understand something about my billing so I asked for an explanation. The colleague replied with ‘Do the math’! I then said this is complicated, to which the colleagues replied with ‘No it isn’t’! I cannot imagine how awful this would have been if I was a vulnerable or elderly person! Ring have increased their prices by £15 this year and clearly none of the revenue has been reinvested in training their staff!

Difficult to return Difficult to return. Have to contact customer service but the chat button doesn’t work.

Awful Awful. Wanted to change payment plan to monthly. Used admin portal but didn’t recognise my password. Tried to reset but didn’t receive any email which enabled me to do this. Finally just cancelled Ring Protect because it was easier. Shot yourselves in the foot RING!