Terrible do not buy the stick up… Terrible do not buy the stick up cameras! Yes picture is good but it constantly freezes and now after 5.5 months stopped working all together. The plan is a rip off too, nearly £40 per camera. Not worth it as there are much better ones out there. Waste of £260 don’t bother with them!! If I could could 0 I would.

Terrible customer service experience Terrible customer service experience. I was planning to buy a camera through their website, but when I looked again, saw a different price because their so-called offers did not mention expiry dates. They change the prices as they wish without informing users. When I wanted to raise this as a complaint so they could improve the user experience by simply adding an offer end date on their website, the representative started being in denial and ignoring my feedback. He was rude and it was disgusting to see how he was patronising like I should sign up on their website to avoid missing out on offers even though I didn't ask for his advice. They are incapable of receiving any customer feedback. I will NOT buy their products

Motion alerts don't always work My mom is 94, lives alone, also has dementia. We installed Ring door to monitor people at her front door, but also so we would be alerted if she went outside We find the alert system erratic and doesn't always trigger alert on my phone. Done everything advised in FAQ. No joy

Doesn't work! We have very fast reliable WiFi but the doorbell never works or when it does it alerts to a ring minutes after the person has pushed it so by that time they've already left. Have reset everything numerous times and followed all instructions to fix it but it doesn't help. Worked absolutely fine when we were on the subscription (we don't need to record so only used the free subscription that came with it). Wouldn't have bought it if we knew we would have to pay a subscription every month but it states it should work fine without it. Doesn't work at all and I'm constantly missing deliveries and visitors. Waste of a lot of money! Terrible. Save your money and go with a better company that's not just after more money every month.

They don't deserve 1 star. They don't deserve 1 star.. this company is useless...I've rang I don't know how many times been charged a lot for the call aswel as only have mobile.. they got me in front of the cameras..as I needed to change mobile number and they still haven't done...and can't log in because of this...they are literally useless..don't help waste ur time..go with another company ..not these waste of space