Mr Wardle
GBConstant problems- I have 2 ring… Constant problems- I have 2 ring doorbell devices, one at home and another at my mother in law’s. I am constantly having to reboot them even though they are both within 10 feet of the Wi-Fi box. Recordings are often missed or pixelated so I can’t tell what is happening- there is always some issue with the protection plan. I have replaced one of the devices after it stopped working when only 18 months old. In short I cannot recommend.
Darren
GBAppalling customer service My ring door bell battery lasts a few days maximum on full charge , I pay the full ring subscription. When I called to ask for help I was told there’s no complaints department and they don’t except complaints and there’s nothing they can do
Ryan Brown
GBDifficult to return Difficult to return. Have to contact customer service but the chat button doesn’t work.
andrew sweeney
GBfrustrating so… unacceptable Wow thought it was me didn’t realise so many problems it’s a nightmare to connect they rather don’t care or incompetent of fixing the problem unless your very technically minded don’t buy have found their staff helpful but unable to solve problems so in my mind it must be the product. Why have they not upgraded the product?crazy
Lewis
GBForever Changing Batteries I've had the Ring alarm system with door sensors, motion sensors and cameras. After a year, I found myself changing batteries every few days on the devices. I've tried expensive batteries and rechargeable ones with no luck. I've spoken to Ring support and they told me that each time I replace the batteries I should factory reset the device. I spend hours each month replacing batteries just to keep everything online. Long term, I'm going to replace the system with a wired system.