frustrating so… unacceptable Wow thought it was me didn’t realise so many problems it’s a nightmare to connect they rather don’t care or incompetent of fixing the problem unless your very technically minded don’t buy have found their staff helpful but unable to solve problems so in my mind it must be the product. Why have they not upgraded the product?crazy

They don't deserve 1 star. They don't deserve 1 star.. this company is useless...I've rang I don't know how many times been charged a lot for the call aswel as only have mobile.. they got me in front of the cameras..as I needed to change mobile number and they still haven't done...and can't log in because of this...they are literally useless..don't help waste ur time..go with another company ..not these waste of space

I swapped my internet connection to EE… I swapped my internet connection to EE from Vodafone but ring doorbell company couldn't cope with this. This atrocious American company have no human staff to help UK customers. Just their robots and useless videos. Ring door bell company aren't human. Just a robotic nightmare. Contract ends this year and I made a huge mistake ever using this atrocious American company

Terrible customer service experience Terrible customer service experience. I was planning to buy a camera through their website, but when I looked again, saw a different price because their so-called offers did not mention expiry dates. They change the prices as they wish without informing users. When I wanted to raise this as a complaint so they could improve the user experience by simply adding an offer end date on their website, the representative started being in denial and ignoring my feedback. He was rude and it was disgusting to see how he was patronising like I should sign up on their website to avoid missing out on offers even though I didn't ask for his advice. They are incapable of receiving any customer feedback. I will NOT buy their products

Avoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!