Neil Gardner
GBI swapped my internet connection to EE… I swapped my internet connection to EE from Vodafone but ring doorbell company couldn't cope with this. This atrocious American company have no human staff to help UK customers. Just their robots and useless videos. Ring door bell company aren't human. Just a robotic nightmare. Contract ends this year and I made a huge mistake ever using this atrocious American company
Laura Walters
GBTerrible do not buy the stick up… Terrible do not buy the stick up cameras! Yes picture is good but it constantly freezes and now after 5.5 months stopped working all together. The plan is a rip off too, nearly £40 per camera. Not worth it as there are much better ones out there. Waste of £260 don’t bother with them!! If I could could 0 I would.
Estelle Pickering
GBThey don't deserve 1 star. They don't deserve 1 star.. this company is useless...I've rang I don't know how many times been charged a lot for the call aswel as only have mobile.. they got me in front of the cameras..as I needed to change mobile number and they still haven't done...and can't log in because of this...they are literally useless..don't help waste ur time..go with another company ..not these waste of space
Beverley
GBAvoid at all costs!! If you want to pour money down the drain buy a ring camera. Absolutely useless, the lights come on as soon as the gas boiler activates. There is no instruction guideline as to how far to place the camera away from the flue (ours is 6 metres yet it still activates). I today called the Ring “help centre “ for guidance on how to alleviate the problem. The person was less than helpful, argumentative and when on not receiving any satisfactory solutions I asked how I could escalate my complaint further he cut the line! The biggest waste of money and con ever!
Kevin McAuley
GBInvested in the ring system to protect… Invested in the ring system to protect my property. Paid the subscription for a few years now. The doorbell camera didn’t record my car being broken into on my drive. I called customer services who said my doorbell camera is working correctly and was not offline at all during that evening. They offered me £8 refund for one month subscription. I declined and asked for a refund which they have given me for the year subscription. I have decided to invest in a more reliable system with no subscription. Leaving me with multiple ring devices no longer required. Hundreds and hundreds of pounds wasted. I wouldn’t rely on Ring products for home security.