Yung Pham
CAPoor communication, dragging their feet We had water damage from the heavy snow this past winter, the insurance company connected us with Service Master. The lack of communication is worst than any company we have never dealt with. The trade people they brought in left their garbage behind and more damage than what they fixed, we need to have our kitchen sink, counter top and stove replaced after. It’s almost 4 months now, we are still waiting for them to come up with a date, our whole kitchen is still boxed up.
Bob
GBTerrible company to work with Terrible company to work with. They took months to schedule restoration work and I ended up having to go elsewhere. I used them for water mitigation and demolition at the advice of my insurance company. They couldn't resolve issues with my insurance company and charged for water mitigation that 4 other restoration companies said was unnecessary when I had to get quotes for restoration work. They charged a fortune for fans that other companies said was unnecessary. The cost of the fans was the only break I asked for in regards to their invoice. Yet they are steadfast in those charges. If you want upfront people to work with and reliability in getting things done, go elsewhere.