Terrible company to work with Terrible company to work with. They took months to schedule restoration work and I ended up having to go elsewhere. I used them for water mitigation and demolition at the advice of my insurance company. They couldn't resolve issues with my insurance company and charged for water mitigation that 4 other restoration companies said was unnecessary when I had to get quotes for restoration work. They charged a fortune for fans that other companies said was unnecessary. The cost of the fans was the only break I asked for in regards to their invoice. Yet they are steadfast in those charges. If you want upfront people to work with and reliability in getting things done, go elsewhere.

Incompleted work and false/misleading review site First off, their "official" review site is ConsumerAffairs.com which sounds official, but is not a government agency nor is it regulated by any. (Many states and even counties DO have a consumer protection bureau, usually called -- ready? -- Consumer Affairs. So even their public-facing "review" site is a sham. Ask yourself why there are no Google reviews. Now to specifics. There are several, but the bottom line is this one: They moved all the furniture out of the way to dry out a flood. Everything was crammed into one back room and a hallway. After 3-4 days of fans, they came to get the fans but then told me I was on my own to move all the furniture back. Besides being a d*ck move, it was contrary to what was promised up front. When I complained to the local HQ, I was told the teams were "too busy" to move the furniture back. Use ANYONE else.