If I could give them negative stars I… If I could give them negative stars I would. After destroying my home, and making a complete mess (not to mention they took VERY expensive rugs to be cleaned) they left baseboards with nails. Cute holes EVERYWHERE. The didn’t move ANY furniture and had over 20 fans running at one time. I called and spoke w Mike who is extremely unprofessional, and thought it was hilarious when we said that they left our home in complete disarray. This incident happened in April, and my insurance has paid them yet they claim they have not been paid. He also tried to say that we flooded our own home with a water hose! Our insurance had a fraud adjuster contact us due to this LIE! He said “I didn’t say that to the insurance company.” But when we spoke w the fraud adjuster she told us he said he was there and saw this happen (he’s NEVER been to my home) thank god for cameras bc she closed the fraud case in less than 72hrs after seeing the footage and seeing there was only ONE employee at our home on the day he claims to have witnessed this. I called him bc as of today they still refuse to return my Persian rugs and when you call they give u the run around, and then laugh @ u, and hang up. I called back to let them know I was going to report them to the BBB and here, and her response was “that’s fine” and hung up on me. Do not hire this company completely unprofessional, rude, and will leave your home a complete mess. Our home still smelled of mildew and we had to have another company come out and they were shocked that they left our home in that condition, and didn’t move any furniture to dry the walls and baseboards. Now we have to have an air quality expert and another expert to come out and access our home. I’ve been dealing w this nightmare of a company since April 2022 and now it’s almost Aug with no resolutions (except being hung up on or laughed at) I have all the calls recorded and each call is a joke to them. THIS COMPANY IS GARBAGE!! BEWARE

Expensive and innefective Unfortunately, my experience with ServiceMaster Restore in NH was disappointing. The results were ineffective, and their treatment of my kitchen cabinets was careless, resulting in damage. Despite their promises and assurances, the mitigation measures employed by the company proved to be ineffective in resolving the problem. The moisture and water accumulation persisted even after their intervention, leaving me frustrated and concerned about the long-term implications for my property. To make matters worse, their handling of my kitchen cabinets was careless. The technicians seemed to disregard the importance of delicate handling and caused damage to the cabinets during the installation of their equipment. I am disappointed by the lack of professionalism and attention to detail demonstrated by ServiceMaster. I had expected a reputable and reliable service, but unfortunately, they failed to meet these expectations. I urge the company to consider the impact their actions have on their customers' satisfaction and the reputation of their business. In light of my experience, I regretfully cannot recommend ServiceMaster to others in need of water mitigation services. I hope that by sharing my feedback, improvements can be made to avoid similar issues in the future and ensure a more satisfactory experience for future customers