Dawn Larkin
GBWater heater and flooring installation Company said water heater and flooring would be installed Thursday. At 11am I had to call them to find out flooring person was not coming out, "sick". They had already removed my old water heater. After several calls and alot of screaming they installed my new water heater, then promised next day 8am flooring person would be out. They would disconnect water heater and plumber would stay on site to reconnect again. Poor customer service, promises not kept, lack of honest communication. I would never recommend this company because they do not do what they say they will. Poor communication between themselves was also evident. Stay away from Servicemaster.
Dan Arroy
GBExpensive and innefective Unfortunately, my experience with ServiceMaster Restore in NH was disappointing. The results were ineffective, and their treatment of my kitchen cabinets was careless, resulting in damage. Despite their promises and assurances, the mitigation measures employed by the company proved to be ineffective in resolving the problem. The moisture and water accumulation persisted even after their intervention, leaving me frustrated and concerned about the long-term implications for my property. To make matters worse, their handling of my kitchen cabinets was careless. The technicians seemed to disregard the importance of delicate handling and caused damage to the cabinets during the installation of their equipment. I am disappointed by the lack of professionalism and attention to detail demonstrated by ServiceMaster. I had expected a reputable and reliable service, but unfortunately, they failed to meet these expectations. I urge the company to consider the impact their actions have on their customers' satisfaction and the reputation of their business. In light of my experience, I regretfully cannot recommend ServiceMaster to others in need of water mitigation services. I hope that by sharing my feedback, improvements can be made to avoid similar issues in the future and ensure a more satisfactory experience for future customers