Kind & Professional No issues whatsoever. Every night someone showed (with short notice!). Every time I've spoken to a security officer/Rep they've been so kind & professional. Thank you so much! -Sorrel Fairview

Exceptional Service We unexpectedly needed overnight security for a large construction site and gave CPS less than 3 hours notice. CPS provided a very professional officer who arrived early and documented all the details of his 12 hour shift. They are very dependable and flexible and I would highly recommend them.

never this was the worst security firm i have ever seen. constant issues. not being present during hours we were paying for to staining the new pavers in the drive area with the security guards leaking car. leaving trash and food laying around from their shifts, sleeping in their cars across the street from the job site. i could go on for days. Basically they are the worst at what they do in my companies opinion.

Unreliable at best I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.

CPS Security Overall CPS does a very good job. There are two opportunities that come to mind that could use some improvement. First is being a little more careful about regulating who is allowed into the facility and second, making sure the guard post is supplied with shift logs and incident report documents.