Security services With full time security guards and an average of 12 - 14k a month, I still had numerous theft and the security guards would not follow directions on where we wanted them to hang out to keep the theft from happening. Raquel Dean is an awesome and responsive rep and love working with her but she can only control so much.

Security guards feel they can dictate … Security guards feel they can dictate what they do and sit in their vehicles. I wasted too much time trying to get them to do their job and patrol the site. Worst security company I've ever worked with

Unreliable at best I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.

Outstanding account executive professionalism Cynthia Kibby is our account executive sales representative and for the last 10 years has done a fantastic job serving all of our many challenging projects. She often can accomadate last minute requests to provide guards or install cameras. She does what she promises so I don't have to wonder if things will get done.

Kind & Professional No issues whatsoever. Every night someone showed (with short notice!). Every time I've spoken to a security officer/Rep they've been so kind & professional. Thank you so much! -Sorrel Fairview