Great Technicians But Difficult To Schedule The men repairing our floor were outstanding - worked hard to get the fix just right. Scheduling them on the other hand was a huge hassle - could not get anyone to return my repeated phone calls. Took weeks to get the necessary repairs completed.

Outstanding Service After major flooding in our house, we had enough with contractors, what was suppose to be a 4 week remodel of our master bath turned into a 3 month repairs from our second floor all the way through the basement. Laurel Stegman from L&M Carpet One could not have been more helpful. She worked tirelessly with my wife and they installed all the carpet in our house in less then 2 days. The installers were outstanding both for the carpet and vinyl installation. Laurel has a passion for her job and desire to make sure the customer is happy.

Top Notch People and Products We were certain we wanted to go local when putting carpet through our entire house. Angie Jordan was our salesperson and not only was she knowledgeable and helpful, she wasn't pushy!!! Finally, someone who isn't pushy or trying to get you to buy things you don't need! I don't know the name of the 2 guys who installed our carpet, but they were punctual, friendly, and did a fantastic job! Highly recommend this company!

Angie J. has the "Floor" It was indeed an extremely pleasant experience to walk in the L&M Mechanicsville, VA showroom, and walk out knowing the ideal floor would soon be in our home. Angie J. was wonderful! She assisted with a smile and without any pressure. After she quickly grasped the idea of our flooring desire, Angie went to work and found the "perfect" floor. We have informed her that we will be back soon, along with requesting the great crew to do the flawless tasks again as we improve more of our home's flooring. L&M is awesome!

Responsive, professional, knowledgeable, friendly Angie was and is wonderful! She showed me several options for flooring and was interested in my priorities. She was able to meet all my needs, including getting my hardwood floors refinished. I called back to have her pick a tile for the upstairs bathroom, have it measured, and get an estimate for installation, which she made happen within 24 hours. All visits to L&M in person and by phone have been pleasant and the people there are so helpful and friendly. Plus, the decorators have very good taste. I'd trust their recommnedations on any product.