Great service! I had reservations about buying from a small company. I ordered a 65: Sony 4K HDTV and when it arrived, I noticed the thin frame had a slight bend and the screen was warped. I refused the shipment. William was very helpful and stood behind the sale. When the Sony was returned, he shipped a new TV and send me the tracking information. The new HDTV arrived and had a unbent frame and clear screen. William was 100% professional and took ownership of the problem followed up with a phone call call to make sure I was happy. Great customer support and service!

Finally an Honest Seller! After a long wait and much aggravation with a different company, I finally cancelled my old order and decided to purchase my television wish AudioVideoNation.com. I have been shopping around for an LG OLED65E7P for quite a while now and honestly found this tv cheaper elsewhere but sometimes if it sounds too good to be true it probably is. AudioVideoNation.com are the least expensive legitimate and honest seller out there. They don’t try Not 1 trick or scheme like most of those other sellers out there. WHAT YOU SEE LISTED IS WHAT YOU GET. We had a great first time shopping experience and will be sure to shop here again. Thanks!!!

Shady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.

Customer Service over the top Hi, I recently bought accessories as a surprise for my boyfriend's home theater system. When I got the package I found out I had ordered the wrong ones. Thank goodness for Stephanie at Audio Video Nation -- she called me shortly after my email, helped me get my return processed, and helped me buy the right ones. I really appreciated her patience and help. Thanks so much

Ordered Denon AV receiver online Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.