Shady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.

Customer Service over the top Hi, I recently bought accessories as a surprise for my boyfriend's home theater system. When I got the package I found out I had ordered the wrong ones. Thank goodness for Stephanie at Audio Video Nation -- she called me shortly after my email, helped me get my return processed, and helped me buy the right ones. I really appreciated her patience and help. Thanks so much

Pleasantly pleased! I looked around for a while for my Samsung Plasma TV. I ran across a lot of bad reviews of other online retailers, so I was very hesitant to even order online. Audiovideonation was a little more expensive than some of the other sites, but I still saved $350 over the big box stores. I recieved my TV in about two weeks after my order was placed, which is a little long but i do live in SD outside of their normal delivery area, so it took a little longer. It came it great shape and works well! It was a new in the box USA model just as described! I had a very good experience, despite being very nervous about placing such a big ticket item online.

The AVN crew was very professional The AVN crew was very professional, polite and easy to communicate with. They gave us a listening ear to every important area we needed paid attention to. They also arrived on time for the recording gig we hired them for. Couldn't get any better. Absolutely satisfied.

LG 55XE4F-M 55" Class Full HD Outdoor I bought a LG 55XE4F-M 55" Class Full HD Outdoor for my backyard BBQ area, they shipped on time, and the best deal online so far. Great experience!