I had great experience I had great experience. Delivery was fast, product excellent. I definitely recommend this store.

Ordered Denon AV receiver online Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.

Shady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.

Worst Company- Never Buy I placed an order for TV during Thanks Giving and still waiting for it. Whenever I call, they say they have over sold it and pay more or choose different TV or forcing me to cancel the order. Complained to BBB and no use. If you send about an inquiry about the TV, they reply saying it is available at higher price. Unfortunately there is no 'Zero' star to rate.

Great service! I had reservations about buying from a small company. I ordered a 65: Sony 4K HDTV and when it arrived, I noticed the thin frame had a slight bend and the screen was warped. I refused the shipment. William was very helpful and stood behind the sale. When the Sony was returned, he shipped a new TV and send me the tracking information. The new HDTV arrived and had a unbent frame and clear screen. William was 100% professional and took ownership of the problem followed up with a phone call call to make sure I was happy. Great customer support and service!