Joshua
GBEasy smooth transaction I found audiovideonation listing a samsung un65f9000 at the most competitive price I can find. Since they look like a new seller, I was nervous as first but I called them and I'm glad I did. They answered all my questions and I had a lot . Merchandise was delivered yesterday in a very professional manner. They allowed me to inspect my tv which is what I was worried about in the 1st place. I am very satisfied with my purchase and I highly recommend these guys!
Sami
GBLoving this tv! New samsung flat screen just got delivered today! I had great customer service. Placing my order online was easy and a company rep even called to verify and double check all my info before it shipped!! I'm very happy with my entire transaction, start to finish.
Eric
GBPleasantly pleased! I looked around for a while for my Samsung Plasma TV. I ran across a lot of bad reviews of other online retailers, so I was very hesitant to even order online. Audiovideonation was a little more expensive than some of the other sites, but I still saved $350 over the big box stores. I recieved my TV in about two weeks after my order was placed, which is a little long but i do live in SD outside of their normal delivery area, so it took a little longer. It came it great shape and works well! It was a new in the box USA model just as described! I had a very good experience, despite being very nervous about placing such a big ticket item online.
Catalina
GBCustomer Service over the top Hi, I recently bought accessories as a surprise for my boyfriend's home theater system. When I got the package I found out I had ordered the wrong ones. Thank goodness for Stephanie at Audio Video Nation -- she called me shortly after my email, helped me get my return processed, and helped me buy the right ones. I really appreciated her patience and help. Thanks so much
mike shim
GBOrdered Denon AV receiver online Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.