Very happy process As I shopped and compared pricing from different web sites I decited to call before ordering .. The gentleman who I spoke to on the phone answered all my questions and eased my concerns. I ordered my new reciever, received my UPS tracking number, 5 business days later it arrived at my door. I would most defiantly order from Audiovideonation again..

Shady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.

Loving this tv! New samsung flat screen just got delivered today! I had great customer service. Placing my order online was easy and a company rep even called to verify and double check all my info before it shipped!! I'm very happy with my entire transaction, start to finish.

Quite Pleased Hello there, I am writing to share that I am quite pleased with my recent experience. I procrastinated for a while on my purchase of a new digital camera because as I was shopping around I was finding that the prices were quite high. I came across this company and they had the best price I could find. I got some great photos over the weekend at my niece's wedding thanks to my new digital camera.

Ordered Denon AV receiver online Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.