Shady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.

William was very knowledgeable, Lightning fast Service I must say i am very surprised with the level of service i received i called in to place a order on a 70" led and was not sure between two models and i was very surprised of the amount of knowledge William had to point out the positive and negative of both TV's . there was no pressure and i felt very comfortable with the decision i made. Tv was up and running in my living room within 2 days. thank you

Pleasantly pleased! I looked around for a while for my Samsung Plasma TV. I ran across a lot of bad reviews of other online retailers, so I was very hesitant to even order online. Audiovideonation was a little more expensive than some of the other sites, but I still saved $350 over the big box stores. I recieved my TV in about two weeks after my order was placed, which is a little long but i do live in SD outside of their normal delivery area, so it took a little longer. It came it great shape and works well! It was a new in the box USA model just as described! I had a very good experience, despite being very nervous about placing such a big ticket item online.

Quite Pleased Hello there, I am writing to share that I am quite pleased with my recent experience. I procrastinated for a while on my purchase of a new digital camera because as I was shopping around I was finding that the prices were quite high. I came across this company and they had the best price I could find. I got some great photos over the weekend at my niece's wedding thanks to my new digital camera.

Customer Service over the top Hi, I recently bought accessories as a surprise for my boyfriend's home theater system. When I got the package I found out I had ordered the wrong ones. Thank goodness for Stephanie at Audio Video Nation -- she called me shortly after my email, helped me get my return processed, and helped me buy the right ones. I really appreciated her patience and help. Thanks so much