Great service over all! Only one concern! Time was scheduled verbally "first installation of the morning"! I took off only 1/2 day from work based on the amount of work that needed to be done, however, the installers did not arrive until 10:00. I wish I had known ahead of time so I could have planned better! This was my second experience with Mercer and both times the overall experience was GREAT!

Good Flooring company We have used Mercer/Carpet One for two flooring jobs in our home. Budget-wise, I believe they are slightly above average. Once the job is scheduled, their installers do a very good job. I am still not enamored with the transition areas from the Hardwoods job we had done, into the carpeted areas. Also, if you have a repair request, they can be a little slow in response.

Our experience at Mercer was wonderful Our experience at Mercer was wonderful. Caitlyn took all our requirements into account, and steered us toward rugs that were perfect for us -- just the right sizes, colors, and fibers. She explained everything thoroughly and made the experience pleasant. Our rugs were delivered on time and were set up expertly. We are totally satisfied customers. We highly recommend Mercer.

Great Experience with Mercer One Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.

Prompt and flexible sales and service Catlyn offered her help when we entered Mercer's EC store. She was happy to help and took us through our options in a few hours. She arrived at house to do measurements at appointed time. Installers were very accommodating and did an excellent job with installation.