Good Flooring company We have used Mercer/Carpet One for two flooring jobs in our home. Budget-wise, I believe they are slightly above average. Once the job is scheduled, their installers do a very good job. I am still not enamored with the transition areas from the Hardwoods job we had done, into the carpeted areas. Also, if you have a repair request, they can be a little slow in response.

a long distance experience I needed carpeting in my newly purchased condo in MD before moving in from Ohio. Katlin was extremely helpful, and professional....directed me to a local store to choose carpeting and color, and took care of all of the many details on her end to order, deliver and install on time before the big move. My daughter in law also worked with Katlin in Md to give access to the condo for the work....and she too was impressed with the workers, the completed product and the speed with which they installed the carpeting.....and we love how it looks!! A big shout-out to a wonderful team!!

Installation A; Customer Service C I was happy with the installation. The customer service was problematic. The sales person emailed me after hours instead of calling me to explain why my order was delayed. When I expressed dismay at being emailed instead of called, he emailed me again instead of calling. This seemed like a strange approach for sales. The carpet looks different than the sample I borrowed before ordering, but it's not a big deal. The important thing is that it was installed correctly and seems like a quality product.

Great service! We selected Mercer because of the positive online reviews, and we were not disappointed. We told Sheri what we wanted, and she suggested several carpets from which to select. She was very helpful and has a friendly personality. The installers arrived on time and did a wonderful job. We are very pleased with the carpet, and it looks great. You will not regret using Mercer Carpet One Floor & Home.

Great Experience with Mercer One Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.