Robert Mcmahan
GBBarry Jones oversold me almost 100 sqft … Barry Jones oversold me almost 100 sqft of wood flooring. at first they would not take the extra back. i had to personally call the owner to arrange a return, once i returned the items, i was informed there was a $100 restocking fee. that was not disclosed until after the return. i would have chosen to keep the wood had i known about the $100 fee. it took several calls and weeks to actually receive the reimbursement on my credit card. that is the last time i do business with Barry Jones of mercer carpet one.
KOENIG, SHARON & BILL
GBOur experience at Mercer was wonderful Our experience at Mercer was wonderful. Caitlyn took all our requirements into account, and steered us toward rugs that were perfect for us -- just the right sizes, colors, and fibers. She explained everything thoroughly and made the experience pleasant. Our rugs were delivered on time and were set up expertly. We are totally satisfied customers. We highly recommend Mercer.
Glenn And Margaret Helms
GBGreat new floor We are very pleased with our new kitchen floor and new entryway. Replacing the old floor covering has made a world of difference. Matt was very knowledgable and helped us choose the new flooring. Kevin and the installers did excellent work and showed great skill renovating our floors. Will recommend Mercer to anyone needing a new floor.
Raymond & Victoria Naff
GBMercer does not stand by its warranties. The carpet we had installed in our great room immediately started to unravel and the ends and at the seam. After several visits, we were told that it was not their fault and would do nothing. We would never shop with them again and would not recommend.
Linda and John Rosbrugh
GBMy only place for flooring Over the last few years I have had the folks at Mercer do all the flooring in my townhouse--wood, carpet, vinyl. The whole process was painless and the installers were very knowledgeable and professional. When I needed re-stretching on one of the carpet installs, they came back out no questions asked. I learned of Mercer from a friend, and now there is a whole group of us who recommend Mercer when anyone is looking for flooring.