Excellent customer service I recently purchased engineered luxury vinyl flooring for my living room. The wait time for installation after ordering seemed a bit long, but the holidays were part of that wait. The two-person crew who removed my carpet and installed the flooring worked fast, and my new floor is beautiful. I also purchased an area rug from Loews, and I received good advice from the staff before purchasing. I try to shop local when I can, and I'm very glad I did.

Timely, clean, great job Loews Carpet One did a great job replacing my floor. They left no mess at all and communicated in a timely matter. I will choose them again for my flooring and carpet needs!

Great to shop with The store staff at our local Lowes is friendly and knowledgeable about their products. The installers that did the installation were professional and did quality work. Only issue we had was a snowstorm the first date for installation. They called a few days before to confirm and said it would depend on the weather if they came out. A phone call that day would have been nice to know either way. We'll be back though. Nice to keep local business busy.

The carpet is very nice and good … The carpet is very nice and good quality. The installation looks great. I was a little disappointed that such a large amount of carpet had to be purchased without anything being said. Had I known, I would've purchased enough to do a second room as much of our house needs new carpet. Now we have quite a large left over piece this won't fit anywhere. More clear communication on that aspect would've been greatly appreciated.

Overall very satisfied! I had kitchen backsplash done, and pretty happy with it. Becky was lovely to work with.