Chris in Canterbury came to our rescue… Chris in Canterbury came to our rescue and collected our bins before we move out. He was thoughtful and kind and we really appreciated his help and patience as we sorted out a few items. Many thanks, Chris,

Brilliant customer service Brilliant customer service! Collection guy (sorry, didn't get is name) was excellent. The magic bit was when he said that I had booked too bigger van for the rubbish, he would contact the office and get me a refund. I was amazed when within a half hour of his leaving I was refunded nearly half the cost! Unbelievable in this day and age. Excellent company.

Mark from Skoup was absolutely superb Mark from Skoup was absolutely superb. He rang in advance to let us know when he was going to arrive and was very courteous, friendly, helpful and efficient. Thanks to Mark and Skoup we have a clutter-free house prior to our move, making our lives so much easier. Brilliant service!

Amazing value for money At £222 I thought too good to be true, I was wrong, two extremely polite men disposed of my excess items nothing was too much trouble. I would definitely use this company again, cheaper than a skip with which you would have to move the rubbish yourself into it. A most refreshing experience.

False advertising. We ordered a Full Van which supposedly holds up to 800kg of waste. Our builders estimated that what they put out to be collected would have weighed around 600kg max. It was honestly laughable how little of the waste the driver took - the van at the end was a quarter full yet apparently the limit had been reached. The pick up was on Saturday 3pm yet the waste was taken to the depot and weighed on Tuesday morning which magically came to 840kg. Conveniently Skoup couldn't provide a picture of the van just before it was weighed so who knows what was added on from Saturday to Tuesday. Very poor experience which left us with a bigger headache than what we began with.