Very reliable company These guys are great. We have a pretty small apartment and they were able to do the whole process less stressful than it could have been. Best regards Mack

Thank you! They arrived just 1 hour after I called. They needed to act quickly to minimize the damage after my basement flooded, and they took care of everything. They were professionals and walked me through the entire process. Their quick response saved me a lot of money. Thanks guys.

Excellent job done by Foold Damage Pro Our hot water heater burst this morning. Luckily we caught it early. Even though we had a soaked carpet and floor in our basement (don’t want to think how much worse it could have been). I tried to remove as much water as I can from the carpet but it was still wet and my basement doesn’t’ have good circulation. After reading online about the risk of mold, I decided to call a water damage restoration company. I found Flood Damage Pro online with good reviews and gave them a call. As a customer, I can see why the 5 starts! They came within 1.5 hours of my call. The team were very helpful. Inspect the entire area, explained and answered all my questions. After they started working they found a spot of black mold behind one of the baseboards. That was exactly what I was afraid of and the reason for calling them. Obviously it was no longer just a quick drying job, but a mold remediation job. Fortunately that was the only spot of mold found in their thorough inspection. The technician came the next day or the final cleanup/teardown. All were punctual, worked quickly and professionally, and were really pleasant, thoughtful people. Hopefully you’ll never have a water situation, but if you do and you’re reading this review, give them a call.

Avoid Flood Damage Pros Avoid Flood Damage Pros. I've meant to post this for awhile, as a warning for anyone who experiences a flood or other disaster at their home and needs remediation services. We had a flood in our home due to our washing machine overflowing and draining from the second floor, through our ceiling and onto our first floor. The overall experience with Flood Damage Pros was extremely frustrating. Looking back, it was clear that they know their clients are in a challenging position having just experienced a disaster at home, and are willing to take advantage of individuals. Unless you've been through this before, you have no idea what is necessary as a remedy to a flood. You have to rely on the honesty and experience of the "experts." How would we know if air scrubbers or air movers are necessary? Should they be running for two days or three? Is additional cleanup, drywall work or microbial treatment necessary? No clue!! But, Flood Damage Pros presents you with a quote (ours was for over $3000), that includes a long list of items with little explanation other than that they recommend this approach, and if you don't move forward you are going to have to pay them a few hundred just for them coming out. You also have to pay in advance, and when signing you have to rate their work. That's right, you have to rate them before they do any work...which should have been a signal that something was wrong. We decided to move forward because we were in a bind and needed the mold remediation to be completed ASAP. Once they did the work however we found that about $800 of the work that was on the invoice wasn't actually executed. There were various bogus charges that were clearly added to pad the fee, hoping we wouldn't question them. We ended up fighting with their customer service manager and ultimately their owner for weeks to try and get those ridiculous prices removed from the bill. Ultimately, they said they would remove the prices, but ONLY if we signed a waiver stating that we wouldn't post anything negative about them, or sue them. No wonder they have good ratings online and are able to take this approach with unsuspecting clients. They only provide refunds to guests if they agree not to put up a negative review or post. They are silencing their critics. Another way in which they are taking advantage of people in a tough spot. Anyway, I wouldn't sign it...so here's my post! Others need to know to avoid using this group. I can't recommend another group as this is my only experience with remediation services, but there has to be someone better out there. Avoid Flood Damage Pros at all costs! Don't trust the five star reviews. I'd give 0 stars if I could.

super professional I had a broken pipe in the hallway bathroom. We rushed to stop it but it took during this time my second floor was manager to get flooded. I called someone I knew in the area and they referred me to Flood Damage Pro. Flood Damage Pro was super professional and didn't even hesitate to come out on Christmas Eve. Their team was very respectful on my family, the property and the stress we were under because of the break. I really appreciate their dedication and coming out on a holiday. I am very pleased with the work they did and I highly recommend them.