Itai Land
GBExcellent job done by Foold Damage Pro Our hot water heater burst this morning. Luckily we caught it early. Even though we had a soaked carpet and floor in our basement (don’t want to think how much worse it could have been). I tried to remove as much water as I can from the carpet but it was still wet and my basement doesn’t’ have good circulation. After reading online about the risk of mold, I decided to call a water damage restoration company. I found Flood Damage Pro online with good reviews and gave them a call. As a customer, I can see why the 5 starts! They came within 1.5 hours of my call. The team were very helpful. Inspect the entire area, explained and answered all my questions. After they started working they found a spot of black mold behind one of the baseboards. That was exactly what I was afraid of and the reason for calling them. Obviously it was no longer just a quick drying job, but a mold remediation job. Fortunately that was the only spot of mold found in their thorough inspection. The technician came the next day or the final cleanup/teardown. All were punctual, worked quickly and professionally, and were really pleasant, thoughtful people. Hopefully you’ll never have a water situation, but if you do and you’re reading this review, give them a call.
Jenny
INI'm satisfied with the service I received They were very professional and did a great job on my carpet. I had a small leak from the kitchen and the water got to the living room. They came at the time we scheduled and called me 20 min before they arrived.
Anna Meyer
GBThey really came through for us with… They really came through for us with super fast response when our dishwasher broke and flooded our kitchen. Their tech was at our house just hours after we called and worked really hard to remove all the water and dry thing out before any major damage was caused. Amazing service and the price was very fair considering it was an emergency.
stuart
INHappy with the service I called the flood damage pro and was told the technician will arrive in an hour. He called me and told me he got stuck in traffic and is running late, as much as I didn’t like it, I understood and in the end he was only 45 minutes late. The team fix the problem and managed to rebuild my wall perfectly.
Brian Sandidge
GBThanks for all your help! We came home from a vacation and found the ceilings in our condo dripping water because the upstairs neighbors' water heater blew. Geez, what do we do now, we were tired, stressed and definitely not in the mood to deal with anything like this. Our neighbors gave us Flood damage pro’s number. We were welcomed by a very nice girl names Karen on the other line. We explained the situation, and she reassured me they’ll deal with everything. And they did. I took my family and we continued our vacation at a hotel. The technician and his team fixed everything. He kept us in the loop on every detail of the restoration. Our carpets looked better than ever, the ceiling was fixed and painted and I was able to breathe again. I usually don’t leave reviews, but I just had to do it this time. Al and the team at Flood damage pro were exceptional.