Brian Sandidge
USThanks for all your help! We came home from a vacation and found the ceilings in our condo dripping water because the upstairs neighbors' water heater blew. Geez, what do we do now, we were tired, stressed and definitely not in the mood to deal with anything like this. Our neighbors gave us Flood damage pro’s number. We were welcomed by a very nice girl names Karen on the other line. We explained the situation, and she reassured me they’ll deal with everything. And they did. I took my family and we continued our vacation at a hotel. The technician and his team fixed everything. He kept us in the loop on every detail of the restoration. Our carpets looked better than ever, the ceiling was fixed and painted and I was able to breathe again. I usually don’t leave reviews, but I just had to do it this time. Al and the team at Flood damage pro were exceptional.
elyo
USWILL USE THEM AGAIN Fast, efficient, professional-- these guys know what they are doing. I had to use them a few times and every time they do an amazing job. Very clean & wonderful to work with.
MACK
USVery reliable company These guys are great. We have a pretty small apartment and they were able to do the whole process less stressful than it could have been. Best regards Mack
Itai Land
USExcellent job done by Foold Damage Pro Our hot water heater burst this morning. Luckily we caught it early. Even though we had a soaked carpet and floor in our basement (don’t want to think how much worse it could have been). I tried to remove as much water as I can from the carpet but it was still wet and my basement doesn’t’ have good circulation. After reading online about the risk of mold, I decided to call a water damage restoration company. I found Flood Damage Pro online with good reviews and gave them a call. As a customer, I can see why the 5 starts! They came within 1.5 hours of my call. The team were very helpful. Inspect the entire area, explained and answered all my questions. After they started working they found a spot of black mold behind one of the baseboards. That was exactly what I was afraid of and the reason for calling them. Obviously it was no longer just a quick drying job, but a mold remediation job. Fortunately that was the only spot of mold found in their thorough inspection. The technician came the next day or the final cleanup/teardown. All were punctual, worked quickly and professionally, and were really pleasant, thoughtful people. Hopefully you’ll never have a water situation, but if you do and you’re reading this review, give them a call.
Sharon
ILGreat Service I had major problems when a pipe broke in my kitchen. These guys came and just took care of everything, the water, the damage and my wood floor and carpet cleaning. The best