I hired Safeway because I have a… I hired Safeway because I have a military family, and they are veteran-owned. What a mistake. From the start, there was deception. I was quoted a price of around $7000 for my move, which cost me $11,000. At the same time, the move out of my place in Boston seemed professional and smooth. When I picked a delivery window (3 days) months in advance, my furniture was nowhere to be seen. I called and called and got no legitimate answer, and then I got no answer. None whatsoever. I just stopped calling after I moved into my new place, and a Safeway representative told me to live on an air mattress. They are deceiving and dishonest. Almost one month after my delivery date, I got a call saying my furniture was coming the next day, with no notice. My furniture arrived broken. 13 pieces of furniture were broken, and I am in the dark. No one cares; there is no management. Please stay away if you want to see your belongings on the other end. They should be out of business, and more people must write about this terrible company.

Safeway is a high quality top tier… Safeway is a high quality top tier moving company. Customer service is exceptional as well. They will be with you till the end of your move. Ask for Scott and he will move you like it’s his own personal move.

Simple, Seamless and Satisfactory!!! The foreman provided updates every hour, detailing the progress. Queries were answered promptly and with patience, ensuring peace of mind throughout the moving process.

Best move This was my second time having to move cross country. First time was a nightmare so I went with Safeway. They weren’t the cheapest option but my sales rep Austin made me feel comfortable and ensured me I would have a far better experience. They kept me informed throughout my whole move, customer service was great, Austin stayed in touch with me the whole time and I got my things within a reasonable time period. They didn’t rip me off on delivery. I wish I would have chosen them for my first move. You definitely get what you pay for.

This company is a scam This company is a scam. I was quoted comparable rates, but wanted to support a Veteran owned company, as I am also a Vet. The day before my movers were to pickup my household items, no one had called to confirm, I had to reach out to them we went over the manifest again, providing exact measurements of all my belongings, plus the exact number of boxes. I was then informed they wouldnt pack my tv and paintings, when i was originally told they would. After requesting to speak to a supervisor, i was told they would do it for an additional $100. When the movers arrived, they immediately said all my items were larger then what I indicated- FALSE. The movers said it would be an additional $800 or they wouldn't take my stuff. I had no options since I was leaving the next day. I was called a couple of days later for my new address and I filed a complaint. I was told a supervisor would call me THAT day to hear my grievance. No one called! When my items were to be delivered, the CONTRACTED delivery company had different policies than Safeway and it cost me an additional $150 for the delivery. I should have not let my soft heart for fellow vets cloud my financial decision making. DO NOT USE THIS MOVING COMPANY- SCAM!