Debra
GBI hired Safeway because I have a… I hired Safeway because I have a military family, and they are veteran-owned. What a mistake. From the start, there was deception. I was quoted a price of around $7000 for my move, which cost me $11,000. At the same time, the move out of my place in Boston seemed professional and smooth. When I picked a delivery window (3 days) months in advance, my furniture was nowhere to be seen. I called and called and got no legitimate answer, and then I got no answer. None whatsoever. I just stopped calling after I moved into my new place, and a Safeway representative told me to live on an air mattress. They are deceiving and dishonest. Almost one month after my delivery date, I got a call saying my furniture was coming the next day, with no notice. My furniture arrived broken. 13 pieces of furniture were broken, and I am in the dark. No one cares; there is no management. Please stay away if you want to see your belongings on the other end. They should be out of business, and more people must write about this terrible company.
Cortney Boston
GBHorrible movers - so much damage I had such high hopes for this company and was so incredibly disappointed. Safeway ruined thousands of dollars of our things, including water damage that they never disclosed! They lied to us about when our belongings would arrive and went so far as to give us false tracking information. Boxes arrived crushed and with holes in them. Dozens of boxes never arrived at all. The truck looked like they had thrown our items in - there was a 100+ lb. chair on top of a pile of fragile boxes. They brought clearly labeled boxes in upside down! They had put heavy boxes on top of boxes that were clearly marked with fragile items like lamps. They showed a complete disregard for our belongings. I have never had such a horrible experience with a moving company. They never apologized or even attempted to make things right.
James Hartman
GBThey cater to you with exceptional… They cater to you with exceptional customer service with affordable charges and make you move swiftly, also they were not just more in number but also heavy and hard to move. My house was upside down when they arrived, and they first collected it all and then started packing which was not part of their work.
John Myers
GBSimple, Seamless and Satisfactory!!! The foreman provided updates every hour, detailing the progress. Queries were answered promptly and with patience, ensuring peace of mind throughout the moving process.
Kristal Carrion
GBBest move This was my second time having to move cross country. First time was a nightmare so I went with Safeway. They weren’t the cheapest option but my sales rep Austin made me feel comfortable and ensured me I would have a far better experience. They kept me informed throughout my whole move, customer service was great, Austin stayed in touch with me the whole time and I got my things within a reasonable time period. They didn’t rip me off on delivery. I wish I would have chosen them for my first move. You definitely get what you pay for.