This company is a scam This company is a scam. I was quoted comparable rates, but wanted to support a Veteran owned company, as I am also a Vet. The day before my movers were to pickup my household items, no one had called to confirm, I had to reach out to them we went over the manifest again, providing exact measurements of all my belongings, plus the exact number of boxes. I was then informed they wouldnt pack my tv and paintings, when i was originally told they would. After requesting to speak to a supervisor, i was told they would do it for an additional $100. When the movers arrived, they immediately said all my items were larger then what I indicated- FALSE. The movers said it would be an additional $800 or they wouldn't take my stuff. I had no options since I was leaving the next day. I was called a couple of days later for my new address and I filed a complaint. I was told a supervisor would call me THAT day to hear my grievance. No one called! When my items were to be delivered, the CONTRACTED delivery company had different policies than Safeway and it cost me an additional $150 for the delivery. I should have not let my soft heart for fellow vets cloud my financial decision making. DO NOT USE THIS MOVING COMPANY- SCAM!

On time delivery We were pleasantly delighted by Safeway moving outstanding service when we compared their rates and offerings to those to other, move well-know moving firms. Everything went smoothly on moving day, including the delivery to our new house!

Best move This was my second time having to move cross country. First time was a nightmare so I went with Safeway. They weren’t the cheapest option but my sales rep Austin made me feel comfortable and ensured me I would have a far better experience. They kept me informed throughout my whole move, customer service was great, Austin stayed in touch with me the whole time and I got my things within a reasonable time period. They didn’t rip me off on delivery. I wish I would have chosen them for my first move. You definitely get what you pay for.

SCAMMED ME OUT OF $12,989.68 SCAMMED ME OUT OF $12,989.68, BROKE/THEIR OWN REP SAID THIS WAS THE WORST HE’S EVER SEEN/DESTROYED MY THINGS/REPORTED THEM FOR CHARGES I’m disabled and needed assistance with packing and moving. Safeway gave me a binding quote of $23,480 to pack and move me then refused to load the last load (items that were already on my inventory list) into the truck unless I agreed to pay them $36,469.68 instead. When I tried to get out of the contract and get my $4,000 deposit back they said that they wouldn’t give it back to me because it was under 72 hours before they were supposed to come pack me – but they called me 48 hours before so that I wouldn’t be able to get my $4,000 back & when it would be almost impossible (especially with $4,000 less money) to find someone else to move me. They said I had more inventory than they anticipated even though they did a video call and they said the video call was sufficient to know what I have. It’s Safeway’s job, not mine, to give an accurate quote. Safeway told me that unless I agreed to pay them almost $13,000 more they would not release my things to me. Safeway also said that after 45 days of free storage I would pay $1,227 a month - then they charged me $2,306. Safeway gave me the wrong wire information and their bank ended up charging me for it. By law Safeway had to let me know where my things were being held and they would never tell me where my things were being kept. Safeway also sent me pictures of someone else’s things in their inventory and tried to say it was mine. They also came to pack me with one 18 wheeler and two 26 foot box trucks but when they drove from Florida to Oregon with my things they only showed up with one 18 wheeler. They also gave me someone else’s things that I had to give back to them. Numerous items in boxes were also either mislabeled or not labeled at all and several things that were supposed to be together were scattered in numerous and various mislabeled boxes. Safeway broke and/or destroyed/are missing so many things of mine that I’m literally making a list.Every day I find something else broken, etc.

Great service and awesome reply time! Austin helped me secure a professional crew on very short notice (less than 24 hours) for my out of state move. He was super responsive and even stayed a bit past working hours to get the job secured. The crew gave me a time they'd be there and they actually arrived just a little early. The process was super easy; they wrapped up all my furniture, loaded it into the truck and were even gracious to move some stuff I didn't ask for but was much appreciated. Overall, was a great experience and would recommend!