Helpful team I appreciated the patience and guidance of the staff member over the telephone as we set up the delivery/pick up at both ends of our move. The POD arrived on time and was easy to access and load. A special shout-out to Mark Riddle who delivered the full POD and then picked it up from our Painesville OH address. He was very professional and very thoughtful.

A LOT more expensive than anticipated !anticipated… A LOT more expensive than anticipated and nickel and dimed me for every little thing. And each person I talked to at PODS told me something different. I am really worried about delivery at my destination even though I repeatedly asked over and over whether PODS could deliver in an awkward place. People I talked to warned me about going with PODS. It seems people either love or hate PODS, no in between! And using PODS suggestion for packers and loaders I hope they're getting a KICK BACK, as they are damn expensive also especially for a disabled senior citizen on a limited pension! I'm glad &/or hopeful that I won't need to move again. More but this is still too new and fresh to "relive"!!!

It was so easy to schedule the POD… It was so easy to schedule the POD delivery online and check the status. The man delivering the POD was very professional and took extra care to not damage our grass when putting the POD in the driveway, and allowing us room to put our car in the garage.

All good till final pick up Everything went smoothly till final pick up for empty container, it was supposed to be $60, somehow I was charged $139. They told me because I requested pm pick up so I had to pay extra which was all the lies. One of customer service advisors told me i can request pm pick up (no date was changed), free of charge, apparently it was a lie. Never trust customer service verbally, always request a written emails!

Start to finish Start to finish, a very impressive experience. From initial contact to scheduling to POD delivery/shipment, etc., really well done. Great communication as well.