Mad C
DEChuck Crosslin stewarded us through the… Chuck Crosslin stewarded us through the process of shipping our household goods from Seattle to Berlin. Communication was thorough and prompt during the months preceding the move, and throughout the months until it arrived. Their sub-contractor Mitchell did a very professional, efficient and friendly safe packing of all our goods. It was an unexpectedly pleasant experience with both companies; though we were well-organized and prepared which no doubt also helped. Through no fault of anyone in this process, the shipping took a bit longer due to the Panama Canal water level problems. Despite the delay Chuck stayed in touch, as did the European company handling the move on the continent, Gosselin. Everything arrived and not a thing, china, photo lenses, crystal, lamps, art work - was damaged in any way. It was beautifully packed to fully protect the contents. I couldn't recommend Rainier Shipping and Chuck Crosslin more highly. Extremely satisfied with the experience from beginning to end.
robert keough
GBBroke our stuff and overcharged us. Broke our stuff and overcharged us. Our stuff fell off the truck, the last movers showed us pictures, and Chuck laughed it off and said we did not buy the insurance. It was gross negligence on their part. Also was over charged after they said they were not ready to deliver our furniture. Added 500. Wow, highly recommend using anyone but Raineir! You definitely want to go with someone that won't brake your things and overcharge you with the hidden fees.
Jeffrey Waters
FRThey are the best! From my first contact with the shipping coordinator to my last contact with the movers on the day of the move, everyone was professional, kind, and respectful of our belongings. It was a pleasure working with Rainier. The high quality of their work and their professionalism they bring to their work means so much to families who are already going through a very stressful situation. To know I had them on the job meant a lot! Highly recommend!
Garvey Daniels
NZMove from US to New Zealand We used Rainier Overseas (and their wonderful agent, Don Arroyo) to ship a container from the US to New Zealand. Our container arrived last month, and thanks to Don's help, patience, and effort, the unpacking process felt like a breeze. As someone who was initially apprehensive about shipping overseas, his professionalism and reliability were truly reassuring. Don kept us informed every step of the way, the process was seamless, and the price stayed true to the initial quote. Should we ever need to move again (hopefully not anytime soon), he's be the first person we call. Thank you, Don, for making what could have been a daunting experience a smooth and stress-free one.
BML
IEFantastic service and performance. We use Rainier to relocate from the US to Ireland. Communication with Mark from Rainier was good throughout the process, starting from getting the quote, ironing out the details, coordinating the packing and shipping, and finally shipping from Europe to our house in Ireland. Not only did they do a truly fantastic job, but they also did it at the best price we were offered. Highly recommended.