Good job! I don't often write reviews unless I have had an exceptional service and that is exactly what we received from these movers. The people who came to pack our furniture were amazing, they were exceptionally skillful in packing and dismantling our furniture, and our move went smoothly. Thank you all for a great job!!

Many thanks to them! They were excellent from beginning to end, visited the property to assess and provide a quote, turned up on time on the day, careful and efficient moving. They knew what they were doing and did it well. Took care of all the things.

The team at this company were super helpful! Very impressed by the professionalism and authoritative knowledge. I have moved across so much and so far this is easily the best experience, far better than other big names. I recommended them to my family and they too had a great experience with them.

Do not use Brightside!!! They will scam you! So far my long distance move experience with this company has been awful. The sales agent that originally booked my move (Levi) made promises he wasn’t allowed to make and wasn’t able to deliver on, and the service they contracted for us has been terrible. They showed up 6 hours late and then stayed until 1230am. My fiancé was there alone and they wouldn’t let her leave until she signed a document that increased our total move cost by over 30%. They stated we needed to pay more because we lived on the second floor and our totes were larger than they thought. I was clear about living on the second floor, and clear about the size of these totes during the estimate process. I’ve tried to get Brightside to resolve this, and they either say “too bad for you, you signed the document,” or they say they’ll get back to you and then they go home for the weekend. I wish they would do the right thing, but I think I should abandon hope for that at this point. Avoid this company at all costs!!! They will bait and switch you in a shameless fashion, and take advantage of you instead of help you during your stressful move time.

We had a terrible experience with… We had a terrible experience with Brightside Moving in Mar 2024. # 1 thing to know for everyone - They are moving brokerage who makes money from your binding fee. They are not real movers. They typically charge you high binding fee and high deposit (1/3 of the total cost). They kept me on the phone for 2 hours, urging us to sign a contract with them . Of course they did not want to give us time to think and compare quotes. We signed the contract with them, which was the beginning of a nightmare. We were hoping this would be a smooth move. However, 5 days before the move, one of the employees called us and requested to update inventory. The updated cost jumped from 3k to 6k!!! We were super upset about the outcome because the original agent provided misleading calculation of the total volume to justify a low price & underestimation, but they were just waiting to ripe us off in the last min. They initially said there was no charge for any packages but ended up telling us that they had to charge on mattress bags. They threatened us upon the nonrefundable deposit if we quit at this time point. Colin and Patrick (,and another so called "quality assurance" person whose name I could not remember) – thanks for your terrible service (and disrespectful language and attitude) that led us to the truth of what this company really is. I wish I checked this company on BBB before we dealt with them. We ending up filing a credit card fraud report for the deposit. Be cautious- High binding fee, high deposit and false underestimation of the volume are the typical tricks of brokerage companies who live solely on their commission, just like Brightside. If anyone gets multiple quotes from different movers and compare contracts, you will understand the deep water of this business. For those of you who have already used their service, I am sorry about what has already happened and you may or may not be aware of what kind of ripe-off you had been through. We want everyone to know the truth- Never work with them. Update: Their reply is absurd. They earn commission from binding fee and does not matter how many items you ship they can change the binding fee arbitrarily. Again - get quotes from other movers you will see how ridicules brightside’s contract is. I don’t buy it all . This is how they run their business. Don’t work with Brightside until you get 3 quotes from real movers.