Quote was way-off This was one of the most unprofessional and disorganized moving companies I’ve ever worked with…for background, my sister PCSed with the military from Fort Sill, OK to LA California last year and was not able to sell her house immediately or afford a home of a similar size in California, so she kept her home and most of her furniture in Oklahoma temporarily…so to clarify, this was not a military-contracted move, this move was being paid for completely out of her own pocket. She found this company online and they seemed really professional and presented themselves as a small-locally owned company, they worked with her over the phone, going through her belongings picture by picture and she was quoted about $4k total. They also told her over the phone that the items she did not want moved to California (2 extra bedroom sets) could be disassembled and moved down the stairs so she could donate them to Habitat for Humanity. Since I live about 2 hours away, she asked me to come supervise the movers and to let them in the house/lock up after they left. I took the day off work and made the trip to Fort Sill. When the movers arrived (which they said they would arrive at 1030, but didn’t show up until noon), they asked me to show them through the house so they could total up the exact cost of the move, they also immediately told me that anything not going to California they would not touch…aka they would not disassemble or move the extra bedroom sets down the stairs. After totalling up the remaining furniture that was going to be moved, they said the finally cost would be almost 7k…about double what she was quoted, and they tried to justify this by explaining to me that she had forgot to mention a sofa and armchair that were upstairs and a few rugs and peices of hanging art. They also tried to mansplain to me that the packing materials and empty space between chairs and such had to be accounted for…which is ridiculous because that should be accounted for anyway in the original quote. They also tacked on several additional fees, including a fee for having stairs (which they already knew this was a 2-story home when she was quoted) and a fee for a “long-distance move” (again, they already knew before showing up that this stuff was being moved to CA) After receiving this new amount, I immediately called my sister and told her about the additional costs. She called the company and tried to cancel. Then I had to wait around for hours while multiple different managers from all over the country called, texted and emailed me (rather than going through her directly) to circumvent her and try to make deals to get me to not cancel the move. Eventually, they agreed to let her cancel, but told her she would lose her $1600 deposit. Myself and my husband are both in the military as well, so we have moved several times, both military-contracted and out of our own pocket…so from experience I can say this was not normal moving company practice and I would not recommend this company to anyone. There is always unexpected costs with moving and sometimes things get damaged, so I understand moving is usually a frustrating process, but this was extreme.

Thumbs up! We used these movers and they were incredible! The entire experience was flawless. The price was very, very fair as well. I would not hesitate to recommend them for moving, and will use their service's again in the future. Thank you so much for making our move much easier. We really appreciate the time and effort you put into helping us.

Well done! I wouldn’t hesitate to recommend these movers. We first used them a long time ago - we were moving house with a four-day-old baby and their professionalism and humor helped make the transition smooth and stress-free. The team helped us again recently and once again the whole process was seamless. Thank you!

Thumbs up! I used this company several times. I found out about them from friends who all recommended these movers. They took great care of my furniture. They are my go-to company whenever I need to move somewhere. I trust them fully.

The team at this company were super helpful! Very impressed by the professionalism and authoritative knowledge. I have moved across so much and so far this is easily the best experience, far better than other big names. I recommended them to my family and they too had a great experience with them.