zack h
GBDo not use Brightside!!! They will scam you! So far my long distance move experience with this company has been awful. The sales agent that originally booked my move (Levi) made promises he wasn’t allowed to make and wasn’t able to deliver on, and the service they contracted for us has been terrible. They showed up 6 hours late and then stayed until 1230am. My fiancé was there alone and they wouldn’t let her leave until she signed a document that increased our total move cost by over 30%. They stated we needed to pay more because we lived on the second floor and our totes were larger than they thought. I was clear about living on the second floor, and clear about the size of these totes during the estimate process. I’ve tried to get Brightside to resolve this, and they either say “too bad for you, you signed the document,” or they say they’ll get back to you and then they go home for the weekend. I wish they would do the right thing, but I think I should abandon hope for that at this point. Avoid this company at all costs!!! They will bait and switch you in a shameless fashion, and take advantage of you instead of help you during your stressful move time.
Imogen Williams
GBWell done! I wouldn’t hesitate to recommend these movers. We first used them a long time ago - we were moving house with a four-day-old baby and their professionalism and humor helped make the transition smooth and stress-free. The team helped us again recently and once again the whole process was seamless. Thank you!
Jamison Mayes
GBGreat work!! Team members were amazing to deal with! They were polite and communicated regularly with us before our move. They were also very empathetic towards our situation which we told them earlier. We can’t thank them enough for being so understanding.
Jordan Garrette
GBThumbs up! I used this company several times. I found out about them from friends who all recommended these movers. They took great care of my furniture. They are my go-to company whenever I need to move somewhere. I trust them fully.
Tiffany Clark
GBThe team at this company were super helpful! Very impressed by the professionalism and authoritative knowledge. I have moved across so much and so far this is easily the best experience, far better than other big names. I recommended them to my family and they too had a great experience with them.