Extremely delayed shipment - bad communication I moved to Ottawa from LA on August 4, it's September 20th and my stuff still isn't here. At the beginning, the agent gave me a very rosy picture, my stuff would arrive within a couple of weeks. Now that they charged me in full, It's been extremely frustrating to get even an estimate of when my stuff will arrive. I've been living in an empty house for weeks and I have no idea when I will receive my belongings. I understand the pandemic would cause problems, as it did for so many businesses, but I wish they were at least honest with me so that I could've planned accordingly. I hate to be writing this before my experience is complete, but I've been waiting and waiting to receive my things and it's been almost 7 weeks.

Sunset Sunset worked out great for an overs seas move to Paris. Before deciding on a company I wanted to make sure that I didn’t run into a moving company that was going to take advantage of me not knowing the ins and outs of international moving. I was trying to avoid any place that appeared like it would add hidden fees. So I was very careful before making the final decision about which place to choose. Sunset does moving by sea which is a bit less pricy. They also have you pay upfront and you never get charged again. Those 2 things stood them apart from some other places I was leaning towards. They also were able to answer all of my question and were polite on the phone. They earned my trust and got my business in return.

Shipping by Air Sunset moved me to London when I got promoted in my company and was given an opportunity to work over seas. I sold most of my stuff and shipped a dresser, some art and clothes by Air. The company took care of the expense which was more than I would of paid but the experience was quick and painless. Everything arrived over seas in 3 days and they also helped me unpack. Expensive move but good performance by the team.

Big Moves and Great Company Big Moves It's No small ordeal handling an international move. I knew that going into my move and spent the extra time doing research because moving a two full bedroom apt from the states to canada isn't cheap either.Sunset Had us covered on all ends. They got the paper work in order for customs, labeled our boxes that we forgot to and organized all of our things to a T. with in just under a week we were unpacking with smiles and telling the movers which rooms to set th boxes in. Sounds too simple? It's only simple. It's only simple if you work with a good company got lucky and found sunset

Great Staff Sunset was great to work with. I'm not going to say my over seas move wasn't stressful because it was but they helped a lot with everything. It wouldn't have been possible without them. It was nice they were willing to just give me general info about international shipping and their practices without being lured into paying something right away. They let me take my time to decide and respected my wishes. I weighed out my options and in the end I'm happy I used them. It was nearly a month long shipping journey but I can say for certain they give you your money's worth in service.