Kerb™

2507 Medford St, 91307, Los Angeles, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About Kerb™

Kerb™ is a moving company that is changing the moving industry with innovation and technology.

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John Gilmore
US

Thanks for making this move an easy… Thanks for making this move an easy one. It’s a pleasure working with them.

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ML
US

I did not have a positive experience… I did not have a positive experience with Kerb. I hired them based on my friend's research helping me find cross country movers but unfortunately the information his research was based upon did not reflect the positive reviews Kerb had received. I was charged to have items packed in boxes the size of refrigerators I had previously stored in my cabinets and drawers like pillows, towels and blankets besides other light weight non-fragile items because it was not clearly communicated to me before the movers arrived, it was against their policy. When my furniture and boxes finally arrived, the movers did not wear masks even though we're in the middle of a pandemic, and they placed heavy boxes on top of fragile items so I ended up with broken plates that were in boxes clearly labeled "fragile: glass". I also noticed my items that were already covered in plastic were over wrapped in sticky brown packaging tape that was difficult to remove. One of my rugs was wrapped so tightly that it no longer rolls flat because it's creased in many areas by the tape. Many of my plastic storage containers arrived cracked with missing handles so I can no longer use them and the labels they used cannot be removed. Someone from Kerb called me to check in with me about the move and left a message on my voice mail but then he emailed me that he had spoken with me on the phone and that I communicated to him that the move went well which I never did. When I contacted him, he said he thought I was someone else even though he knew my name in the correspondence. I recently filled out a claims form about the damaged items and I received an email that they have approximately up to 120 days to determine the results of the claim which seems like a very long time for a customer to wait. I hope I will be compensated for the items damaged by Kerb even though it's determined by weight instead of the actual value of the items.

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Alex Blackwell
US

100% worth the money spent I'd recommend Kerb to anyone moving out of state. I got the run around over and over when I was attempting to set up my move from Denever to Nashville. After our first conversation over the phone I felt much better about this business than all the others I spoke with. I feel like out of state moving is such a grey area to most moving companies. Many don't have much experience but claim they do. Kerb was clear on their pricing and very easy to work with. They handled all the heavy lifting and expedited the entire move from start to finish. There isn't a single negative comment I can think of about them. They made our transition smooth. I don't say this often about movers but these guys were worth the price.

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Kavin O Brain
US

Fragile Move Kerb was used to ship only extremely fragile stuff that I was uncomfortable handling myself. I thought it would be a wiser choice to have someone with professional experience handle it. Before confirming anything I called and asked if they could handle a move with just fragile items. Without hesitation and lots of confidence in the tone of the voice the gentleman over the phone said their movers have done many movers handling fragile items. They moved 3 vases, 2 chandeliers, dishware and a Glass coffee table for me with nothing chipping or scratching. They gave me a very reasonable rate for it to get to San Francisco and they got it there quickly too.

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Edward Perez
US

Fabulous moving service Awesome service and great people. Got our items and cars in such a rapid and safe manner. Got all our items from California to Tennessee in perfect shape, we will highly recommend them to anyone looking for a long distance move.

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