I did not have a positive experience… I did not have a positive experience with Kerb. I hired them based on my friend's research helping me find cross country movers but unfortunately the information his research was based upon did not reflect the positive reviews Kerb had received. I was charged to have items packed in boxes the size of refrigerators I had previously stored in my cabinets and drawers like pillows, towels and blankets besides other light weight non-fragile items because it was not clearly communicated to me before the movers arrived, it was against their policy. When my furniture and boxes finally arrived, the movers did not wear masks even though we're in the middle of a pandemic, and they placed heavy boxes on top of fragile items so I ended up with broken plates that were in boxes clearly labeled "fragile: glass". I also noticed my items that were already covered in plastic were over wrapped in sticky brown packaging tape that was difficult to remove. One of my rugs was wrapped so tightly that it no longer rolls flat because it's creased in many areas by the tape. Many of my plastic storage containers arrived cracked with missing handles so I can no longer use them and the labels they used cannot be removed. Someone from Kerb called me to check in with me about the move and left a message on my voice mail but then he emailed me that he had spoken with me on the phone and that I communicated to him that the move went well which I never did. When I contacted him, he said he thought I was someone else even though he knew my name in the correspondence. I recently filled out a claims form about the damaged items and I received an email that they have approximately up to 120 days to determine the results of the claim which seems like a very long time for a customer to wait. I hope I will be compensated for the items damaged by Kerb even though it's determined by weight instead of the actual value of the items.

Glad I found this place Great Movers! Use them again for sure! They were fast, professional, friendly and trustworthy. A piece of glass in a antique cabinet of mine broke during the move and they were very apologetic but more importantly reimbursed for the damage fast. Everyone was was easy going friendly, and hardworking. Great local movers. Glad i found them.

I highly recommend this team! I really hate moving!! I moved from Florida to Los Angeles and I wasn't looking forward to the process but they made it a better experience than usual! The team was on time and so helpful! Nothing was damaged and the movers were so polite and respectful with all my belongings and furniture. I couldn't believe they were on time too! I've had to sit around and wait for hours in my past experiences. Great price too! I highly recommend them! Thanks again guys!

My experience with Kerb was was great My experience with Kerb was was great! They helped me every step of the way. Any time I emailed or called someone always got back to me within an hour max. I was dealing with a tight budget and specific time frame because I work in the evenings but they made it work! The driver was incredibly nice. Come to think of it the whole team I dealt with was patient, accommodating and friendly which made the whole move soooo much easier. Working with people you got along with makes things 100 times easier. Thank you guys again! I will definitely be recommending you to friends and family.

Thanks for making this move an easy… Thanks for making this move an easy one. It’s a pleasure working with them.