Horrible customer service experience, do not recommend Overall, my experience with trico was a nightmare. Setting up the pick up of my stuff went smoothly, and the delivery men on both ends of the move were wonderful to work with and did a great job. But dealing with this company administratively was the problem. It took almost two weeks of daily calls to the company to get any answers on when my stuff would be delivered, all under the pretense that dispatch would get back to me. They showed no remorse or understanding about the need to schedule in advance, because sorry, I have a job and can't just take time to move anytime. When I finally heard from dispatch, I was given 4 days notice for a 4-day delivery window. 2 days before the delivery window began, I still hadn't gotten an exact date, and then suddenly got a call from the delivery truck driver that he would be delivering the next day (1 day earlier than the delivery window they set). 4 hours before my scheduled delivery time, the delivery was cancelled, and they asked to reschedule for the following day, however my building had strict regulations on moving and time slots were already booked. I worked it out with the driver to reschedule for 2 days later. Following this, I got called by 3 different people from dispatch (one who literally yelled at me) telling me it was my fault that my stuff couldn't get delivered when they had notified me, and they would be charging me extra fees to put my stuff back in storage during the 2 day hold over period. After rectifying this with help from the delivery man, trico sent him on other deliveries that lead to a second cancellation on the day of my scheduled delivery. My stuff was finally delivered the following day, 8 hours outside of the scheduled time window. Thankfully, I received all of my belongings with very minimal damage, and again, don't blame the delivery men. Though it initially seemed that I would have very personal assistance in scheduling the move, the company was completely unhelpful when it came to getting my stuff delivered, and in the whole time I dealt with these problems with dispatch, there was never any follow-up to see how things went or make any apologies. I also directly asked when I booked if trico used third party delivery men/storage places for their moves (because I had researched and heard horror stories about these issues), and was told they did not when THEY DO - which was part of the issue in getting my stuff delivered. I felt taken advantage of and it was truly one of the worst customer service experiences I have ever had. I would strongly recommend against using them.

Highly recommend their Packing service. Trico handled our move well which was work related. They were very careful with all of our stuff. Movers wrapped things individually and were very going. I really got along with everyone here. Felt a bit spoiled getting help packing. I usually handle it myself but the move overall was much less stressful having the extra set of hands and know how. To us it was an extra charge that was 100% worth it. Packing is the most time consuming thing. Having that extra time - I was able to focus on other projects. We booked them far in advance, and later had to change the date and start time but they were flexible and easy to work with. Movers came on time, called ahead, and made sure the process stayed smooth.

Effortless Heard about Trico from a friend actually who used them a year ago and had a good experience. I researched their website online and looked through their reviews. I then sent them an email and they got right back to me. Their website seems to have everything even an Instagram page haha. Any who I filled out info online and talked to one of their customer service people as well. They really stayed on top of everything throughout my whole move. I was able to also send them a job reference number on their site and they then messaged me the exact location of my things mid move. They made a move to Austin effortless. Thank You!

Excellent Moving Company!! Talking with a few friends I found you can actually have movers pack your things for you. What a relief. I specifically used this company to handle both my packing and move. It was actually pretty simple and painless. I didn’t really need to supervise either during the packing process. I felt comfortable with the moving crew. Everything stayed super organized through the move. All I had to do was pay in the beginning and that was it! Thanks guys!

I recently moved from San Francisco to… I recently moved from San Francisco to Boston. The whole process was effortless and all of my items arrived safely. The cost is also very reasonable. I would highly recommend Trico to anyone looking for long distance mover.