Horrible customer service experience, do not recommend Overall, my experience with trico was a nightmare. Setting up the pick up of my stuff went smoothly, and the delivery men on both ends of the move were wonderful to work with and did a great job. But dealing with this company administratively was the problem. It took almost two weeks of daily calls to the company to get any answers on when my stuff would be delivered, all under the pretense that dispatch would get back to me. They showed no remorse or understanding about the need to schedule in advance, because sorry, I have a job and can't just take time to move anytime. When I finally heard from dispatch, I was given 4 days notice for a 4-day delivery window. 2 days before the delivery window began, I still hadn't gotten an exact date, and then suddenly got a call from the delivery truck driver that he would be delivering the next day (1 day earlier than the delivery window they set). 4 hours before my scheduled delivery time, the delivery was cancelled, and they asked to reschedule for the following day, however my building had strict regulations on moving and time slots were already booked. I worked it out with the driver to reschedule for 2 days later. Following this, I got called by 3 different people from dispatch (one who literally yelled at me) telling me it was my fault that my stuff couldn't get delivered when they had notified me, and they would be charging me extra fees to put my stuff back in storage during the 2 day hold over period. After rectifying this with help from the delivery man, trico sent him on other deliveries that lead to a second cancellation on the day of my scheduled delivery. My stuff was finally delivered the following day, 8 hours outside of the scheduled time window. Thankfully, I received all of my belongings with very minimal damage, and again, don't blame the delivery men. Though it initially seemed that I would have very personal assistance in scheduling the move, the company was completely unhelpful when it came to getting my stuff delivered, and in the whole time I dealt with these problems with dispatch, there was never any follow-up to see how things went or make any apologies. I also directly asked when I booked if trico used third party delivery men/storage places for their moves (because I had researched and heard horror stories about these issues), and was told they did not when THEY DO - which was part of the issue in getting my stuff delivered. I felt taken advantage of and it was truly one of the worst customer service experiences I have ever had. I would strongly recommend against using them.

Helpful and professional. The staff I worked with were approachable and prompt. When I called, their response time was fast we planned and scheduled the entire move within an hour. The pricing was very reasonable and not a single thing was damaged throughout the process. I had a good experience and I am not one to use moving companies but this one worked out very well.

Stayed with the job until the end Trico did a solid job moving belongings for a new business that I was helping open up. Cabinets, chairs, desks, couches were all moved by their staff in a timely manner. Movers listened, worked quick and had a very positive attitude. The quote was very close to the final price that was given. Everything was paid up front and no extra chargers were added later on down the line. Move was 3 states away. They were great with unloading and placing items where they needed to go as well. All around good company that I would use again if needed.

Great Business for Car Shipping Too! I contacted other places, and none of them were as upfront and willing to help like Trico was. Within a day after scheduling I got a call from the agent reminding me what time a driver would come. I had a concern about the ETA as I was shipping a car for someone else, that was expecting it to arrive during a certain time. The foreman handled every single tricky detail and made everything work out. If you're looking to get info right away I would recommend calling them up instead of leaving your contact info on their site. I was able to get service right away that way. They matched the price of the other quotes I got but the main difference is they are much higher rated so I went with them. Happy I did, vehicle got their right when promised in great condition. These guys don't just handle moves, they ship cars too!!

Highly recommend their Packing service. Trico handled our move well which was work related. They were very careful with all of our stuff. Movers wrapped things individually and were very going. I really got along with everyone here. Felt a bit spoiled getting help packing. I usually handle it myself but the move overall was much less stressful having the extra set of hands and know how. To us it was an extra charge that was 100% worth it. Packing is the most time consuming thing. Having that extra time - I was able to focus on other projects. We booked them far in advance, and later had to change the date and start time but they were flexible and easy to work with. Movers came on time, called ahead, and made sure the process stayed smooth.