Robert Harper
GBThese guys were awesome These guys were awesome! I just recently moved 200 miles away to college and they made the process so easy for me. They packed and loaded everything carefully and were very professional throughout the whole experience. Prices were great, too! I highly recommend this company!
Mary
GBWhat a time saver Was working round the clock up until the move and really had barely anytime to pack. When I get home I'm usually exhausted so packing became something I knew I was going procrastinate on. I ended up having Trico take care of both the packing and move. They labeled all the boxes and categorized them by rooms in my place. Honestly this is something I never really did in the past. I would box things up last minute normally. It was nice having someone put in a bit more time and detail into it. It made unpacking so much easier. I can't think of much I didn't like about working with them. The company was far more put together than a lot of local movers I've used in the past.
John Giuffre
GBStayed with the job until the end Trico did a solid job moving belongings for a new business that I was helping open up. Cabinets, chairs, desks, couches were all moved by their staff in a timely manner. Movers listened, worked quick and had a very positive attitude. The quote was very close to the final price that was given. Everything was paid up front and no extra chargers were added later on down the line. Move was 3 states away. They were great with unloading and placing items where they needed to go as well. All around good company that I would use again if needed.
Zack Michigan
INEffortless Heard about Trico from a friend actually who used them a year ago and had a good experience. I researched their website online and looked through their reviews. I then sent them an email and they got right back to me. Their website seems to have everything even an Instagram page haha. Any who I filled out info online and talked to one of their customer service people as well. They really stayed on top of everything throughout my whole move. I was able to also send them a job reference number on their site and they then messaged me the exact location of my things mid move. They made a move to Austin effortless. Thank You!
Andres Ortiz
GBNever again. The issues I expected when I paid Trico to move my furniture from LA to Austin was that furniture may possibly get scratched and dinged up. However, I'd been reassured by countless reviews that Trico are professionals that take great care of the items they are entrusted with. Well, what I came to find is that almost *all* of the furniture I shipped with them was *severely damaged* or broken beyond repair! What's more, one of my boxes was LOST COMPLETELY and left behind in LA - it was only with intense documentation, photographs and frantic, angry calls that my box finally turned up and was shipped to me. Sincerely, What kind of a shipping company loses boxes?! Isn't that *their only job*, to get things safe from one place to another? As a note, I posted this same review on their website as two stars and of course they removed it. Thus, this review is now one star. While the people that came to both pick up and deliver my furniture were very kind, very professional, and moved everything in and out without any damage, every item I packed myself is completely safe and sound, and almost every item they packed for me is damaged in some way after the move. This indicates to me there's a problem with how things are being packed, or there's a real problem with the long distance part of the long distance moving. I also came to learn they were contracted by Trico - Trico only does the LONG DISTANCE, not the pickup and delivery, so you never actually deal face to face with Trico employees which to hold accountable. Instead, I've spent the past few months playing phone tag with Trico employees and insurance reps, trying to get a settlement with which to repair my broken items. That's another thing - Trico provided me with a single insurance option, and they have been a veritable nightmare to deal with - they as you to take extensive photos, then they schedule a LONG time away to come in and take photos of your damage AGAIN. In my case, they even scheduled ANOTHER appointment a long time away so they could come pick up my broken computer tower and take it to a specialist to have it looked at - only to come back TWO WEEKS LATER after taking it away to inform me they were repairing the computer instead of giving me an estimate, without having gotten my approval or even telling me the name of the third party! And in this all, Trico has been utterly unhelpful - they've simply repeatedly told me to contact the insurance, or offered to pay me $0.25 per pound of damaged item. What kind of insane exchange rate is that? What kind of settlement offer is that? This move has been an absolute nightmare: one of the worst and most stressful experiences in my life. I'm living in a special kind of hell, surrounded by broken furniture I cannot get rid of yet because Trico's provided insurance company is STILL not done figuring out my claim TWO MONTHS LATER; I am having to repair some items out of my own pocket because I just can't stand waiting anymore, but I have no guarantee of proper reimbursement from the insurance company. This is a complete disaster. Do yourself a favor and never, EVER hire Trico Long Distance Movers.