Never again. The issues I expected when I paid Trico to move my furniture from LA to Austin was that furniture may possibly get scratched and dinged up. However, I'd been reassured by countless reviews that Trico are professionals that take great care of the items they are entrusted with. Well, what I came to find is that almost *all* of the furniture I shipped with them was *severely damaged* or broken beyond repair! What's more, one of my boxes was LOST COMPLETELY and left behind in LA - it was only with intense documentation, photographs and frantic, angry calls that my box finally turned up and was shipped to me. Sincerely, What kind of a shipping company loses boxes?! Isn't that *their only job*, to get things safe from one place to another? As a note, I posted this same review on their website as two stars and of course they removed it. Thus, this review is now one star. While the people that came to both pick up and deliver my furniture were very kind, very professional, and moved everything in and out without any damage, every item I packed myself is completely safe and sound, and almost every item they packed for me is damaged in some way after the move. This indicates to me there's a problem with how things are being packed, or there's a real problem with the long distance part of the long distance moving. I also came to learn they were contracted by Trico - Trico only does the LONG DISTANCE, not the pickup and delivery, so you never actually deal face to face with Trico employees which to hold accountable. Instead, I've spent the past few months playing phone tag with Trico employees and insurance reps, trying to get a settlement with which to repair my broken items. That's another thing - Trico provided me with a single insurance option, and they have been a veritable nightmare to deal with - they as you to take extensive photos, then they schedule a LONG time away to come in and take photos of your damage AGAIN. In my case, they even scheduled ANOTHER appointment a long time away so they could come pick up my broken computer tower and take it to a specialist to have it looked at - only to come back TWO WEEKS LATER after taking it away to inform me they were repairing the computer instead of giving me an estimate, without having gotten my approval or even telling me the name of the third party! And in this all, Trico has been utterly unhelpful - they've simply repeatedly told me to contact the insurance, or offered to pay me $0.25 per pound of damaged item. What kind of insane exchange rate is that? What kind of settlement offer is that? This move has been an absolute nightmare: one of the worst and most stressful experiences in my life. I'm living in a special kind of hell, surrounded by broken furniture I cannot get rid of yet because Trico's provided insurance company is STILL not done figuring out my claim TWO MONTHS LATER; I am having to repair some items out of my own pocket because I just can't stand waiting anymore, but I have no guarantee of proper reimbursement from the insurance company. This is a complete disaster. Do yourself a favor and never, EVER hire Trico Long Distance Movers.

Moved out, thought it was gonna be tough, I was wrong. Moved out with my boyfriend in New York after talking about it for almost a year now. With him being out there and working most of the time, I know that I needed a moving company to help me out. I own way too much to do it on my own! His best friend was actually the one to refer me to this company because he said that it was affordable and you get a staff who knows what they are doing. When they arrived to my home, I explained to them what rooms needed to be cleared out first because I wasn't completely finished packing. They were quick and friendly. Their packing skills were definitely up there because not a single thing that I owned was damaged which was super great!! My boyfriend just bought me a new vanity mirror and they EXTRA EXTRA packed that for me without any hesitation. They were very considerate and not stingy with the packing materials. They ensured me a great and stress free moving experience and they definitely kept their promise. Huge Kudos to Trico!!

Happy Family Trico helped me ship my daughter some things to help fill her apartment up in Rhode Island. Everyone I dealt with over the phone as well as in person was easy to deal with and friendly. Moving things far away is expensive but if you're going to pay I feel like might as well come from a good company. That way you'll be less likely to have issues. Trico looked good online but more importantly they were good in person.

The Big Move with less stress Moved out of Fort Myers Florida to the midwest with Trico. Wasn't looking forward to the moving part. I just wanted to get it over with. Found Trico online and they had everything I needed for the move. Full service packing, Payment upfront, no hidden fees. They made the move less dreadful for sure. They took care of all the packing while I was working. They labeled all the boxes and were really organized. The Trico guys helped unpack as well. The movers nailed it! Customer service to the max. I still thought I was going to get hit with an extra fee at the end but I was wrong. Payment really is one time here.

Stayed with the job until the end Trico did a solid job moving belongings for a new business that I was helping open up. Cabinets, chairs, desks, couches were all moved by their staff in a timely manner. Movers listened, worked quick and had a very positive attitude. The quote was very close to the final price that was given. Everything was paid up front and no extra chargers were added later on down the line. Move was 3 states away. They were great with unloading and placing items where they needed to go as well. All around good company that I would use again if needed.