Helpful and professional. The staff I worked with were approachable and prompt. When I called, their response time was fast we planned and scheduled the entire move within an hour. The pricing was very reasonable and not a single thing was damaged throughout the process. I had a good experience and I am not one to use moving companies but this one worked out very well.

Horrible customer service experience, do not recommend Overall, my experience with trico was a nightmare. Setting up the pick up of my stuff went smoothly, and the delivery men on both ends of the move were wonderful to work with and did a great job. But dealing with this company administratively was the problem. It took almost two weeks of daily calls to the company to get any answers on when my stuff would be delivered, all under the pretense that dispatch would get back to me. They showed no remorse or understanding about the need to schedule in advance, because sorry, I have a job and can't just take time to move anytime. When I finally heard from dispatch, I was given 4 days notice for a 4-day delivery window. 2 days before the delivery window began, I still hadn't gotten an exact date, and then suddenly got a call from the delivery truck driver that he would be delivering the next day (1 day earlier than the delivery window they set). 4 hours before my scheduled delivery time, the delivery was cancelled, and they asked to reschedule for the following day, however my building had strict regulations on moving and time slots were already booked. I worked it out with the driver to reschedule for 2 days later. Following this, I got called by 3 different people from dispatch (one who literally yelled at me) telling me it was my fault that my stuff couldn't get delivered when they had notified me, and they would be charging me extra fees to put my stuff back in storage during the 2 day hold over period. After rectifying this with help from the delivery man, trico sent him on other deliveries that lead to a second cancellation on the day of my scheduled delivery. My stuff was finally delivered the following day, 8 hours outside of the scheduled time window. Thankfully, I received all of my belongings with very minimal damage, and again, don't blame the delivery men. Though it initially seemed that I would have very personal assistance in scheduling the move, the company was completely unhelpful when it came to getting my stuff delivered, and in the whole time I dealt with these problems with dispatch, there was never any follow-up to see how things went or make any apologies. I also directly asked when I booked if trico used third party delivery men/storage places for their moves (because I had researched and heard horror stories about these issues), and was told they did not when THEY DO - which was part of the issue in getting my stuff delivered. I felt taken advantage of and it was truly one of the worst customer service experiences I have ever had. I would strongly recommend against using them.

I recently moved from San Francisco to… I recently moved from San Francisco to Boston. The whole process was effortless and all of my items arrived safely. The cost is also very reasonable. I would highly recommend Trico to anyone looking for long distance mover.

Price was less than other quotes Price was less than other quotes. ($1299 LA to TN). Picked my car at my residence. I had a 3 day pick up window but called them to report a conflict so they worked with me and narrowed my pick up window to exclude my conflict. Delivery went very smoothly 6 days later. Would definitely use TRICO for repeat businesses

Full Service Experience Trico really saved me with a last minute booking and they did a terrific job. Moved my 2BR apartment (including taking down and setting up my bed frame). The movers arrived right on time during the move out. Which is big deal for me, love to see punctuality. I think any company that takes scheduling very seriously I can respect. That sets the tone for the experience. I do advise to be very clear up front with how much stuff you need moved to get an accurate price and time estimate. Recapping my move they basically took care of everything for you from A to Z. I paid for full service packing and it was 100% worth it. If you're looking to move long distance - this be the place.