They made it look easy... They made it look easy, even though it wasn’t! On the first day, everything couldn’t have been better; everything was packed, stacked, and prepped for our move the following day. The six of them loaded and unloaded a very packed truck in record time. And what stood out most to me is what great people they are—personable and professional. If I have a choice and need to move, they are going to be the first company I contact.

Do not use Starline Van Lines I'm reluctant to leave a negative review as I know it affects real people, but it's important for those who are considering using Starline to understand what they're paying for and the risks. We decided to hire Starline because their sales rep, Phil, convinced us that they were an honest and reputable company. This could not be further from the truth. We were all but guaranteed a move-in date, barring unforeseen circumstances like bad weather, which is understandable. When the movers didn't show up on time, I had to make several calls to get an update. When I finally got through to someone, there was no information available and no apology for the delay. Six days later, our movers arrived. Part of the package was to set up furniture, put things together, etc. However, because we had helped the movers on the front end by disassembling things, they said they could not reassemble. I understand why they do not want to accept responsibility if I misplaced parts, etc., but this was not communicated to us and there was no sense of responsibility or accountability. Instead, the movers (who I will say were kind and polite) moved our stuff inside the house and left without any further assistance. In short, we paid 2x the other quotes and in return, our movers were extremely late, didn't communicate, didn't apologize or take accountability for the delay and didn't provide the full service we were promised. I highly recommend avoiding Starline. Their blatant dishonesty and lack of accountability only reinforces the poor reputation the industry has as a whole.

They are a scam They are a scam. I gave them a list of furniture I would be taking. They gave me a false quote when I first called and talked to Curtis. The night before pick up I received a call from a woman telling me they could not take the SAME LIST I gave Curtis because it wouldn’t fit andI would have to pay more for more space and take less. I did pay. Then the day of pick up a moving van from another company showed up and the man told me they could not take the SAME LIST I gave the woman the night before because there was not enough space. They still didn’t take everything on the list, but after I told them this was a scam and to forget taking anything, they agreed to take 20 medium size boxes I had packed for ANOTHER $200. Again I paid. They said delivery would take between 5-21 days. Tomorrow will make 30 days and they still have not delivered the furniture and boxes. We called last week and the said it would be delivered this week. It was not. We called again this week and they said next week. I have reported them to the BBB and will report them to the Attorney General tomorrow. Next will be a letter from my attorney. Twice they said they would look into it and call us back. They NEVER called us back. Plus, Curtis told me they would pack everything for me and use their own boxes and tape. When I got the phone call the night before pick up she told me they do not do that and she doesn’t know why he told me that. So I had to rush and pack everything myself the night before and run to Walmart to buy boxes in a hurry. Do not use this company.

BEWARE‼️‼️‼️ CAUTIOUS‼️‼️‼️‼️‼️‼️‼️ BEWARE‼️‼️‼️ CAUTIOUS‼️‼️‼️‼️‼️‼️‼️ RUN AWAY FAST‼️‼️‼️‼️‼️‼️ I had a terrible experience with Starline Vanlines LLC//Lancaster Vanlines LLC. Different names so be careful of that as well. They are just a company that hire movers basically a crappy booking agent. I payed a deposit to secure movers and it never happened. Once they get your money they stop communicating with you. You think by canceling they would abide but nope they find any way they can to not refund you. And honestly it seems that’s why they will stop communicating so you can’t get a refund. I strongly advise everyone to avoid using their services. Please be cautious and do thorough research before booking with any company to prevent such incidents from happening to you. Please stay away to avoid money loss and the headache. *********************************************************** I booked the movers with a customer service rep by the name of Phil from Starline Movers LLC. I called my bank and Lancaster Vanline LLC cashed the check and I never heard of the company until I called my bank. I called Lancaster Vanline LLC and they acknowledged you guys are together. Because why is this company cashing the check. That’s fraud! I wish you guys took this much concern when it was time to move my things.

We appreciated their professionalism... We appreciated their professionalism, hard work, and how efficient they were. They were a great team. They packed the truck quickly, went up and down a lot of stairs, and nothing was broken. They were kind, and we appreciated all their hard work.